by phil from Sacramento, CA 95818
Everything was excellent once the work started. He did not, however, leave a voice mail when he called to confirm the appt and got my voice mail; cancelling the appt instead, because he said he did not have an address for me. If he'd have left a voice mail, I could have either picked up, or called him back right away; instead of having to scramble once I saw the cancellation email. What if I had not seen the email?