Our certified mechanics come to you · Backed by 12-month, 12,000-mile guarantee · Fair and transparent pricing
Wonderful
AMOUNT PAID
I have owned a car for just about 25 years and for those same 25 years I have looked, unsuccessfully until today I might add, for a mechanic that I felt really cared about me, and now my family, and not just how much they could up-sell someone with very little knowledge of vehicles. After an awful week of rude and nasty mechanics trying to figure out how much they could charge my wife and I for repairs that we didn't even need, we began to feel like we would never be treated fairly by a mechanic because we didn't know enough about cars to question things we were being told. And then by some small miracle a friend told us about Omar from a company called Your Mechanic. I was extremely skeptical as one of our disasters earlier in the week was by another mechanic that was supposed to come to our house to do the repairs and instead decided to no call no show. But I was running out of options and time. So we scheduled an appointment for Omar through Your Mechanic and my wife and I cannot say enough good things about our incredible experience with Omar. He immediately reassured us that he would only be doing the work that needed to be done and we could expect the truck done in a few hours. I immediately felt all of the bad experiences from the previous week become a distant memory and this was all thanks to Omar and his incredible professionalism while speaking to us. I never once felt as if he looked down on us because of our lack of knowledge about cars. He went out of his way to make sure we not only understood everything but more importantly we were comfortable with his diagnosis and solutions. After we checked with him if he needed anything else from us he said no I have your phone number if I need anything I can call you otherwise I will let you know in a couple hours when I'm done. My wife and I then turned and began to head inside at which point I looked at her and said "unless we come out here and he is gone and the truck is in a bunch of pieces in the parking lot, then I am very confident we have finally found a trustworthy, honest, reliable and genuinely decent human being to be our families mechanic!" And to no surprise that is exactly what my wife and I are confident we finally found today after looking for 25 years. What some people think, and rightly so, is the hardest thing to find nowadays and that is a extremely knowledgeable, reliable, honest, trustworthy and genuinely a good human being to be their mechanic. When he looked at an estimate that we had received from a national chain he told us that we did not need to have the rear calipers replaced, as we were told by the chain, and that saved us another $150. So the national chain's initial estimate was right around $1500 and Your Mechanic's estimate was about half of that. Add to which Omar saved us the other $150 by letting us know the rear calipers didn't need to be replaced at this time because as he stated they still had a little meat on them so he took that off. How easy it would have been for Omar to leave that charge on their knowing full well we had already signed off on it because,once again, we know very little about cars. Needless to say, thanks to Omar we have found our families new mechanic. And he will be as long as we have cars and he is available. But I would imagine the more people that use him, the harder it is going to be to book him. Because everyone knows you cannot put a price tag on a damn good mechanic and that's exactly what we have found in Omar. Thank you Your Mechanic for sending us such an incredible representative of your company. You all should be very proud to have Omar on your team and representing your company the way he does. What a blessing he has been and will continue to be for the Zorovich family for many years to come. Along with ALL of our family, friends and colleagues...
Guy wasnt just on time he was 20 mins early. Fast, Friendly, and obviously most importantly knows his stuff. Great Job by Omar and great find by MyMechanic!
Adam was very respectful and courteous. He did a fantastic job on my car. Would recommend him to anyone!
Great customer service goes above and beyond. Thank you
I’m satisfied with the service that I paid for.
Justin did an excellent job fixing all the issues found during my inital inspection. He was patient and very knowledgeable with answering my questions. I will definitely recommend him to everyone.
Justin is an awesome mechanic, I know nothing about cars and he was really patient with explaining things and did a great job uncovering the source of my car troubles.
Rod you are absolutely amazing,efficent,helpful and most of all honest.thank you for your help I will recommend for sure!
I would like to say thanks to Chris for providing such good services. A very nice person who knows what he is doing. I will not hesitate to use his services and recommending him to others in the future.
Charles gave a courtesy call prior to arrival. He arrived several minutes before the scheduled time which worked out wonderfully for me. He assessed what I needed, replaced my battery, gave me recommendations, and when he was finished he explained exactly what he did. Charles was quick, professional and knowledgeable which is exactly what every customer wants.
very knowledgeable and helpful
AMOUNT PAID
Blissel was excelkent. On time. Professional. Explained everything and did an outstanding job. Thank you.
Blizelle did a very good job describing the condition of the car, and he took great pictures.
Mathew was a knowledgeable mechanic with good people skills, what I didn't like is the price I was charged for the work, it was much higher than the agreed upon price I got when I made the appointment, and I even had to go to the auto parts store to buy replacement parts, good business is good business, the agreed price should not have changed..... Howard