by Peter from Henderson, NV 89052
Michael was a good mechanic. I scheduled a spark plug change along with the spark plug wires. He ended up breaking one of the plugs in the head of the engine. I recommended he use WD-40 to help with the removal before the plug broke. He didn't use my suggestion that time, and the plug broke, but used it on the rest of the plugs and they came out fine. When he called me after, he seemed to indicate the broken plug was no bodies fault and it broke due to the age of the plug. This bothered me but I didn't say anything. Here's the part where "Your Mechanic" stepped up. Your Mechanic called and said they would find an agency to remove the broken plug. They found a local mechanic to extract the broken plug and replace it with a new spark plug. This was amazing for a company to take responsibility for getting my vehicle running. I recommend Your Mechanic to everyone. Try them once....work is performed at the convenience of your own home and at a better cost than bringing it to a shop. You won't go back to a shop.