by shivakarthik from Dublin, CA 94568
Richard was an outstanding mechanic. After he arrived, the first thing he did after taking the initial pictures of the car is an assessment into what work was asked. He quickly verified that I did not need brake fluid and my front brakes even-though it affects his personal commitments and time, which I think is highly appreciate and thorough professional. He was detailed oriented - took time to make sure that all the issue are fixed. He paid attention to detail in overall car assessment- he goes above and beyond. He was also teaching me through the process which I found highly educational and appreciate him providing the information ensuring and making me comfortable what he was doing and explaining patiently all the questions that was thrown at him. When he works - you know he's highly skilled and experienced and knows his stuff. He is highly experienced.
He is a "Master" mechanic in true sense :)