by Vivian from Davis, CA 95616
I requested service from MyMechanic because one of the employees at the Lexus dealership in Serramonte said that my timing belt, waterpump, and brake fluid all needed to be changed and that it would be dangerous not to do so.
When John arrived he did a quick examination of my car and was surprised to learn that it came from the same dealership he used to work at. He was equally surprised that the employee said I needed repairs because apparently the timing belt, water pump, etc. do not need to be changed until at least 90k miles (my car currently has 75-76k miles). He said mechanics will often overcharge for nonexistent problems when they see a "novice," which I totally am when it comes to cars. In the end John only charged me $50 for the diagnostic (as opposed to the $700+ I would've paid for the repairs) and also gave me some helpful pointers about cleaning out the filtration system and testing the shock absorbers.
I really appreciate John's honesty and am glad I went with MyMechanic instead of paying the $3,000+ quote the Lexus dealership gave me for the same job. Will definitely recommend these services to family and friends.