by Bridget from Arlington, VA 22206
Emmette was fantastic! He arrived early. He changed my one of my ignition coils and all spark plugs. When doing so, he showed me an oil leak seeping into the plugs which he explained caused the short. A different repair shop I went to two days prior advised e to change all coils and plugs at a price of $1,100, They never once noticed the leaking oil under the failed coil (and all others). When my car sputtered a bit on initial start up, Emmette insisted I take it for a ride while he waited for my return. He did so to ensure that the repair worked and I was satisfied.
Emmette also inspected my entire car on his own accord. He sprayed a squeaky door, adjusted my tire pressure which was excessive (55 lbs of pressure instead of 32 in all 4 tires. This excess was done by a dedicated "tire" shop when they put my new tires on...What the heck!). He also fixed a bent gas cap (which is likely the cause of 2 EVAP leak codes). He did so at no charge, whereas the other shops wanted to replace major EVAP parts at yet another $1, 500. So far, no EVAP code has returned.
I was a bit apprehensive having an unkown mechanic outside of a physical shop do the work on my BMW Z3. However after my exceptional experience with Emmette, I'm going to hire him to replace an expansion hose and to further diagnose and fix the oil leak he found.