Skip the auto shop - Our mechanics make house calls

Q: Window is off track

asked by on

My window is off track. The motor still works, but the window doesn't go up or down.

A: This is a pretty common problem with broken...

This is a pretty common problem with broken window regulators. While the window motor is still working the cables driving it have fallen off of the pulley and no longer are able to move the glass itself. I would recommend a certified mechanic, like one from YourMechanic, take off your door panel and verify that the window regulator has failed and needs replacement.

Was this answer helpful?

Need advice from certified mechanic? Get help now!

Over 1000 mechanics are ready to answer your question.
The statements expressed above are only for informational purposes and should be independently verified. Please see our terms of service for more details

Ask a Mechanic
(100% Free)

Have a car question? Get free advice from our top-rated mechanics.

Ask A Mechanic
Over 10,000 questions answered!

Get an instant quote for your car

Our certified mechanics come to you ・Backed by 12-month, 12,000-mile guarantee・Fair and transparent pricing

Get a quote

What others are asking

Q: Battery is not charging

It sounds like you may have a faulty voltage regulator. When the voltage regulator is not working properly, this may result in the alternator allowing too much power to be delivered to the battery resulting in damaging wires and prematurely...

Q: Engine not running correctly after rebuild

I'd need to know the symptoms you are having but I'm assuming the engine is burning oil. Valve seals control the oil that lubricates the valve stems and prevents it from seeping into the guides in excessive amounts. The piston...

Q: Idling and stalling

Hi There, It sounds like you may have a MAP sensor that is malfunctioning as the reaction seems to correlate with the different loads put on the motor. The Manifold Absolute Pressure (MAP) sensor senses engine load and generates a...

Related articles

How Do Power Car Windows Increase Passenger Safety?
Power windows are responsible for approximately 2,000 emergency room visits every year. When a power window closes, it exerts enough force to bruise or break bones, crush fingers, or restrict an airway. Though...
Rules of the Road For Iowa Drivers
Driving on the roads requires knowledge of the rules, many of which are based on common sense and courtesy. However, even though you know the rules in...
P2428 OBD-II Trouble Code: Exhaust Gas Temperature Too High Bank 1
P2428 code definition A P2428 trouble code signifies that the PCM has detected a problem in the exhaust gas temperature sensor circuit in bank 1, which subsequently contains the number one...