Skip the auto shop - Our mechanics make house calls

Q: Whining from timing area after water pump was replaced

asked by on

I had the water pump replaced and now there is a whine/whir coming from the timing chain area, they spent an extra day "tracking down" the cause of the noise. It did NOT whine before I brought it in. Two years ago there was a low hum that the dealer said was coming from the belt tensioner pulley, the sound resolved within a month. I was given 3 different reasons for this new sound. #1: If coolant dripped on the tensioner pulley it would sound louder. I told them it's not the same sound as before. Number two: The new water pump is amplifying the sound from the timing chain. Number 3: The tensioner is weak and is causing the noise and I'll need to replace both tensioner AND timing chain, but were vague on the severity/urgency ("It's hard to tell when it will go out, it depends on the car...") I'm skeptical, the mechanic wouldn't speak to me directly, and they brushed it off as a nuisance that can wait to be dealt with later. I'm hesitant to go back to have them address it, should I?

My car has 130000 miles.
My car has an automatic transmission.

A: All three of those are definite possibili...

Hello.

All three of those are definite possibilities to the source of the noise. If the issue only started after that shop worked on your vehicle then they should be responsible for helping you figure out what the problem is. The issue was not there prior to them touching the vehicle, therefore something they did has to at least be linked to the issue.

I would return to the shop and have them either take care of the noise, or give you a refund so that you can have another shop or technician take care of it. If you decide to do the latter, consider YourMechanic, as one of our mobile technicians can come to your home to pinpoint the noise and help you fix it accordingly.

Was this answer helpful?

Need advice from certified mechanic? Get help now!

Over 1000 mechanics are ready to answer your question.
The statements expressed above are only for informational purposes and should be independently verified. Please see our terms of service for more details

Get an instant quote for your car

Our certified mechanics come to you ・Backed by 12-month, 12,000-mile guarantee・Fair and transparent pricing

Get a quote

What others are asking

Q: Noise on the left front bottom of my truck like metal on metal sound. The truck don't lose no horse power.

Hi there. Check the suspension to see if anything has broken. Also, if the noise only occurs when going over bumps, then the suspension bushings could be dry and hard causing a loud rubbing noise. If the suspension is tight,...

Q: Truck shakes, sputters, and loses power when accelerating.

Hello, I would enlist the help of a mechanic to inspect the engine because this problem could be a number of things. I would do a tune up on it's spark plugs, air filter, fuel filter and then go from...

Q: There is air escaping from the front radiator grille on my Chevy Cruze. It started when I shut off the engine and lasted about ten minutes.

Hi there. The hissing sound that you are hearing at the front grill of your vehicle is the radiator having a split core. I recommend replacing the radiator and not driving the vehicle with the conditions that the radiator is...

Related articles

How Long Does a Heater Control Valve Last?
Keeping the right amount of coolant in a car is essential in keeping the engine at the right temperature. Failing to have the right amount of coolant or even bad elements...
What are the Car Pool Rules in Hawaii?
Hawaii is widely regarded as a land of vacation and relaxation, and as such, its scenic roads and routes are far better known than the state’s freeways. But, as with all...
P2103 OBD-II Trouble Code: Throttle Actuator Control Motor Circuit High
P2103 means there is a fault with the throttle actuator control motor circuit, likely due to a defective electrical component or part.