Exception in rendering!

Message: window is not defined

ReferenceError: window is not defined
    at new c (/tmp/execjs20161208-83728-1ceeg5bjs:136:3912)
    at m.mountComponent (/tmp/execjs20161208-83728-1ceeg5bjs:47:15602)
    at /tmp/execjs20161208-83728-1ceeg5bjs:49:31860
    at a.r.perform (/tmp/execjs20161208-83728-1ceeg5bjs:47:12503)
    at Object.a [as renderToString] (/tmp/execjs20161208-83728-1ceeg5bjs:49:31821)
    at r (/tmp/execjs20161208-83728-1ceeg5bjs:50:21164)
    at Object.S.ReactOnRails.serverRenderReactComponent (/tmp/execjs20161208-83728-1ceeg5bjs:32:6073)
    at eval (eval at <anonymous> (/tmp/execjs20161208-83728-1ceeg5bjs:173:8), <anonymous>:10:23)
    at eval (eval at <anonymous> (/tmp/execjs20161208-83728-1ceeg5bjs:173:8), <anonymous>:17:3)
    at /tmp/execjs20161208-83728-1ceeg5bjs:173:8

Q: Radio and bluetooth acting up

asked by on

I don’t know if it is a software issue or a hardware issue that makes the Sync system in my 2011 Ford Edge act up so much, and I am not really sure how to find that out. The car itself has 40,000 miles on it. I have updated the system several times and still I have issues with the bluetooth function dropping calls and not working correctly. The radio stations can change on their own. Who do I even contact to fix this? A mechanic or an IT person?

A: Correcting issues like this with Ford Sync ...

Correcting issues like this with Ford Sync can sometimes be challenging, but not impossible to correct. Just as with your computer at home, sometimes simply updating the software is all that is necessary. Sync is a software program which can be updated. You have apparently done this several times without much success. But sometimes more is required. I recommend, as a next step, to reboot your system. This requires installing a reboot app. This is best done by Ford. In some cases it can take several times of doing this before the issue is resolved.

Was this answer helpful?

Need advice from certified mechanic? Get help now!

Over 1000 mechanics are ready to answer your question.
The statements expressed above are only for informational purposes and should be independently verified. Please see our terms of service for more details

Ask a Mechanic
(100% Free)

Have a car question? Get free advice from our top-rated mechanics.

Ask A Mechanic
Over 10,000 questions answered!

Get an instant quote for your car

Our certified mechanics come to you ・Backed by 12-month, 12,000-mile guarantee・Save up to 30%

Get a quote

What others are asking

Q: My signal lights work when I first start to drive my car and after a while they stop along with my hazard lights

Hi there. The most common cause of a turn signal issue on this vehicle is the combination switch. This is the turn signal arm assembly on the steering column. If the switch is failing then it is less likely to...

Q: Service Wrench light on Ford Edge 2007 what we need to do?

Hello. The wrench means that your vehicle needs service. This can be as simple as needing an oil change. The system will need to be scanned for codes to be able to tell for sure what is going on. If...

Q: How do I seek a radio station?

To seek forward one radio station, press the Seek Forward button. To seek backwards one radio station, press the Seek Backwards button.

Related articles

How Long Does a Heater Control Valve Last?
Keeping the right amount of coolant in a car is essential in keeping the engine at the right temperature. Failing to have the right amount of coolant or even bad elements...
P0240 OBD-II Trouble Code: Turbocharger Boost Sensor B Circuit Range/Performance
P0240 code definition Turbocharger Boost Sensor B Circuit Range/Performance What the P0240 code means P0240 is an OBD-II generic code triggered when the Engine Control Module (ECM) detects the intake boost...
How to Avoid Back Pain in a Car
If you have back problems, sitting in a car for an extended period of time can be excruciating. Even without back problems, you could experience discomfort and soreness from...