Q: Problems after thermostat, digital cluster & cooling pump replacements

asked by on

My car had the thermostat, cooling pump, and digital cluster replaced. The dealership told me, on that same day, that the new cluster was defective due to the fuel gauge wouldn’t function properly. They replaced it a few days later. Then the cluster was replaced ‘again’ when the speedometer needle was stuck and stayed below the zero mark. After picking up my car I had driven less than a mile and the digital cluster faded to a blank screen. Immediately I went back to the shop and was told they would have to order another cluster and would call me, which they did a few days later. Now… the digital cluster won't make any warning sounds. When manually pressing on the button to test it, it shows a service visit was coming up and had the symbol to check the oil level and water pump. I was told by the tech that this is normal thing to see. That statement contradicts the car manual. I read where an authorized dealer in another state replaced the thermostat and cooling pump for a problem like this. I went back to the dealer explaining the no-alarm failure in the cluster and… Now the car has a slight jerk forward when I press the brake pedal. Strangely, the report reads: “ car ran rough, the panel lights were flashing and the car sat for a long period of time.” It also said that the transmission needed replacement and the cluster was fine. The tech told me that the car was in good shape, no alarm except for the transmission and it wasn't bad. But after getting home, the paperwork/inspection report showed that every component needed further attention. I phoned and the service advisor agreed that the technician must have made a mistake. What is your advice to get my car working properly?

It appears you may have a few different issues going on. It seems unlikely that more than one cluster would fail. The most likely cause is a shorted wiring or open circuit causing the clusters to fail. If the car is running roughly, there are a few potential causes, such as the spark plugs, battery, alternator, vacuum leak, or fuel pump. You may want to take this back in to have it looked at by the dealer. If you would like an independent mechanic to give this look, a certified professional from YourMechanic can come to your home or office to diagnose why your vehicle is running rough.

Was this answer helpful?
The statements expressed above are only for informational purposes and should be independently verified. Please see our terms of service for more details
  1. Home
  2. Questions
  3. Problems after thermostat, digital cluster & cooling pump replacements

Get an instant quote for your car

Our certified mechanics come to you ・Backed by 12-month, 12,000-mile guarantee・Fair and transparent pricing

Get a quote

What others are asking

Q: Q: Water pump

The 5.7 L engine on the 2007 Toyota Tundra has a timing chain, and the 4.7 L engine has a timing belt. If you have the model with a 4.7 L engine, you will want to purchase a timing...

Q: Accelerating from red light, car jerks; also at 25-35 mph

Hello there. Many different faults can cause the vehicle to jerk and have acceleration issue. The most likely cause of these are spark plugs, battery, alternator, fuel pump, low transmission fluid, MAF sensor, vacuum leak, exhaust leak or oxygen sensor....

Q: What does the antilock brake system (ABS) Warning Light mean in a 2012 Chevrolet Equinox?

The antilock brake system (ABS) Warning Light is located on your instrument control panel. This alert illuminates when there is a problem with your ABS system, which is a key component in your brake system. However, sometimes the ABS Warning...

Related articles

P0052 OBD-II Trouble Code: HO2S Heater Control Circuit High (Bank 2 Sensor 1)
P0052 code definition HO2S Heater Control Circuit High (Bank 2 Sensor 1) What the...
Rules of the Road For Iowa Drivers
Driving on the roads requires knowledge of the rules, many of which are based on common sense and courtesy. However, even though you know the rules in...
How to Avoid Back Pain in a Car
If you have back problems, sitting in a car for an extended period of time can be excruciating. Even without back problems, you could experience discomfort and soreness from...