Hello. My car was running perfectly fine with 32K and all...
Responses
Roy Sheidenberger
319 days ago
"Hi, I'm Roy. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply momentarily."
You will see an option to receive a phone call prompted by the website, you can agree to or decline. If you do not wish to use the Phone Service, we can continue chatting this way back and forth until you are satisfied with my help. Who Am I speaking with today ?
Customer
319 days ago
Hello. My name is Stacey
Roy Sheidenberger
319 days ago
Hi! Stacy Hope I can help sorry to hear about your car and engine what is the reason you need a new engine ? let me know Thank you Roy!
Customer
319 days ago
Dealer says I need to replace Engine Assembly. Says no oil, and it's sludge, but no warning lights ever on
Roy Sheidenberger
319 days ago
Did you not change the engine oil ?
Customer
319 days ago
I have changed it once. It was in a wreck in Spring of 2019 and dealership replaced the entire front and was leaking and they replaced it 21K worth of damage and they also did it then.I know that I have done it since then, but I cannot find a record. I do not change the oil at dealership. It's too expensive
Roy Sheidenberger
319 days ago
If you have sludge and was low it might have not been serviced did they say it will not be covered under your warranty ?
Customer
319 days ago
They said it will not be covered by warranty because they are saying I've never changed the oilI asked them to please change the oil only as they wanted to do other things and they told me that didn't know if they could because they didn't want to be liable? What are they talking about.
Roy Sheidenberger
319 days ago
you can have the oil changed anywhere just keep records
should be changed every 5K miles
Customer
319 days ago
What I need to know if should I have it towed someone. I do not need the car to "blow" up on me.
Roy Sheidenberger
319 days ago
if no oil I would not drive it you need to have it changed first
Customer
319 days ago
I would agree with that. If they change the oil , shouldnt it be fine to drive back to my house about 15 minutes.
Roy Sheidenberger
319 days ago
if you have clean oil you should be okay unless the pan is full of sludge and pickup screen is clogged up you shoudl get a oil light if that happens
you can also have a shop do a engine flush for you
Customer
319 days ago
okay. thank you.
Roy Sheidenberger
319 days ago
Your welcome and just post back if I can help Thank you Roy!
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Hello. My car was running perfectly fine with 32K and all of a sudden, my engine light came on. I had not seen any other warnings. i took it in and dealer saying I need to replace engine assembly??? WTH? Mechanic's Assistant:<...
Hello. My car was running perfectly fine with 32K and all of a sudden, my engine light came on. I had not seen any other warnings. i took it in and dealer saying I need to replace engine assembly??? WTH? Mechanic's Assistant: What confuses you? Needing a new engine on a 2019 ? Mechanic's Assistant: Has your vehicle stalled? Has anyone run a diagnostic test to pull the trouble code? Vehicle never stalled. They did multipoint inspection at dealership. I asked them to put oil in it and they said they were not sure if they could Mechanic's Assistant: What is the make/model of your '19 car? Infinity QX60 Mechanic's Assistant: Are you fixing your QX60 yourself? What have you tried so far? No, that's why I'm on this site looking at your mechanic Mechanic's Assistant: Anything else you want the Mechanic to know before I connect you? No. is this car going to blow up on me?