Skip the auto shop - Our mechanics make house calls

Q: Key wouldn't turn in door lock and now won't turn in the ignition

asked by on

I locked the 2001 Toyota Sienna and I return to the van to unlock the door and it would not turn to unlock the door but it would turn to lock the door. Now it won't turn in the ignition and I tried the wheel

You will need to try and get another key made. When a key is getting worn it will no longer release the lock tumblers. Try using a new key or a spare key if you have one. If not, you should call a locksmith to make another key for you.

If you’re still unable to unlock and start your vehicle, I’d suggest contacting a certified technician, such as one from YourMechanic, who can diagnose why your key won’t turn in person.

Was this answer helpful?

Need advice from certified mechanic? Get help now!

Over 1000 mechanics are ready to answer your question.
The statements expressed above are only for informational purposes and should be independently verified. Please see our terms of service for more details

Ask a Mechanic
(100% Free)

Have a car question? Get free advice from our top-rated mechanics.

Ask A Mechanic
Over 10,000 questions answered!

Get an instant quote for your car

Our certified mechanics come to you ・Backed by 12-month, 12,000-mile guarantee・Fair and transparent pricing

Get a quote

What others are asking

Q: The car was running smoothly but in reverse it kicks hard and the engine stops

Hi there. Assuming the car also, kicks hard and stops the engine when you put it in drive. This could be caused by a torque converter that is locked-up. Imagine the torque converter is like a clutch in a manual...

Q: How do I view the elapsed time?

The elapsed time feature is displayed on the multi-information display, and shows you how much time has passed since the feature was last reset. To view the elapsed time, press the display button on the lower left side of the...

Q: Key and ignition switch fall out of steering column

Hey there, thanks for writing in about your Chevrolet Silverado 2500. GM has had major ignition switch issues over the last several years, many of which ended up being recalled. You should probably call GM customer service and open a...

Related articles

Rules of the Road For Iowa Drivers
Driving on the roads requires knowledge of the rules, many of which are based on common sense and courtesy. However, even though you know the rules in...
How to Avoid Back Pain in a Car
If you have back problems, sitting in a car for an extended period of time can be excruciating. Even without back problems, you could experience discomfort and soreness from...
What are the Car Pool Rules in Hawaii?
Hawaii is widely regarded as a land of vacation and relaxation, and as such, its scenic roads and routes are far better known than the state’s freeways. But, as with all...