Q: The front passenger door will not unlock or open. How can I fix this? What part do I need? 2002 Ford Escape

asked by on March 10, 2017

The front passenger door will not open. When unlock button is pushed it barely moves. I think something is not catching. It seemed to happen when my daughter pulled on the door handle. While I was trying to unlock it. Please help! Thanks

My car has 157756 miles.
My car has an automatic transmission.

Hi there - this sounds like the door lock actuator has failed. This a common failure over the years, especially with high-use doors like the front ones. I recommend a car door lock actuator replacement performed by a mobile, professional mechanic, such as one from YourMechanic, who will come to your location, and make this repair.

Was this answer helpful?
The statements expressed above are only for informational purposes and should be independently verified. Please see our terms of service for more details

Get an instant quote for your car

Our certified mechanics come to you ・Backed by 12-month, 12,000-mile guarantee・Fair and transparent pricing

Get a quote

What others are asking

Car stalling and dying

Hey there. All of the problems you indicated should most certainly set a Check Engine Light code. Oftentimes, a vehicle may not have set a Check Engine Light but could still contain a code in the computer's memory. Hook the...

Engine is getting fuel to filter but don't know if it's getting to the injectors?

Claimed by John Hege

My 2002 Saturn Vue's rpms started revving into 4-5k when up shifting. Later that day the clutch went out. Now the starter is out.

Hello, thank you for writing in. The decision to invest in an older car is difficult, even more so when you do not have the car in front of you. A failed clutch can interfere with the flywheel causing the...

Related articles

The Best Used Cars to Buy If You Just Had a Baby
Having Having a baby will completely change your life. Your activities and hobbies will change. Your sleeping patterns will change. Chances are good that you’ll also be looking for a change in vehicles. You need to ensure that your car...
Do You Need to Lubricate Door Locks and Hinges?
Every so often you need to lubricate your car door locks and hinges. Use silicone spray, white lithium grease, or graphite to lubricate door hinges.
How Can I Prevent Door Seals From Leaking?
When When your car door seals leak, it’s more than just a passing nuisance. Water damage can occur to your interior, necessitating the replacement of upholstery or other components. In nearly every instance of leaking car door seals, which you...