Q: The front passenger door will not unlock or open. How can I fix this? What part do I need? 2002 Ford Escape

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The front passenger door will not open. When unlock button is pushed it barely moves. I think something is not catching. It seemed to happen when my daughter pulled on the door handle. While I was trying to unlock it. Please help! Thanks

My car has 157756 miles.
My car has an automatic transmission.

Hi there - this sounds like the door lock actuator has failed. This a common failure over the years, especially with high-use doors like the front ones. I recommend a car door lock actuator replacement performed by a mobile, professional mechanic, such as one from YourMechanic, who will come to your location, and make this repair.

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