I got a new battery and my radio doesn't work. The displa...


I got a new battery and my radio doesn't work. The display says Error Code E Mechanic's Assistant: Have you checked the fuse? How do you do that? Mechanic's Assistant: What is the make/model/year of your car? Hon...

I got a new battery and my radio doesn't work. The display says Error Code E Mechanic's Assistant: Have you checked the fuse? How do you do that? Mechanic's Assistant: What is the make/model/year of your car? Honda Insight 2012 Mechanic's Assistant: Are you fixing your Insight yourself? What have you tried so far? Yes I am trying to fix it. I looked on line and I called the Honda dealer and they said they can't help me

Automotive Expert
Howdy from Tennessee, I'm Chris aka Moose. Who am I helping today? I'm glad you've come here to get help. I will do my best to get the answer you are looking for. I help many customers, so sometimes my replies are delayed, I will respond once available. I try to be online at 1-5 pm and 10 pm-5 am every day. Normally you can resolve this by doing a battery reset. You remove the negative battery cable for 30-minutes then reconnect, then enter the radio code. Here are the steps to follow outlined. [https://www.smailhonda.com/how-to-reset-honda-radio-codes/](https://www.smailhonda.com/how-to-reset-honda-radio-codes/) Thank you for seeking us for help, I hope I provided what was needed. Press reply if you need to follow up. If you liked my answer please let me know so I can mark your question complete. Moose

Where is the negative battery cable?where is the negative battery cable?
Automotive Expert
It is attached to the top of the 12-volt engine starting battery under the driver side of the hood.

This is not helpful
Automotive Expert
Are you saying you have done the procedure outlined and the problem persists?

No just forget it
Automotive Expert
Okay - -
Automotive Expert
It's been a couple of days since you replied. I am going to mark your question complete for now. Reply as needed.

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