Q: Dangerously pausing when trying to accelerate 2016 Volkswagon Jetta

asked by on January 30, 2017

On many occasions, my Jetta would often pause up to 3 or 4 seconds when attempting to accelerate from a stop or stop light or sign and also when on the highway and I am attempting to pass another car. I feel that this lack of response is dangerous and disappointing for a new car. I have seen where other drivers have had this same problem but for some reason it wasn't corrected. Dealers have told their customers that there was nothing that can be done about this problem nor would Volkswagen entertain the idea of correcting it. What do you think would be the cause of these pauses? Could it be the fuel pump or something wrong with the engine itself assuming the fuel pump is located elsewhere?

My car has 1750 miles.
My car has an automatic transmission.

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