Skip the auto shop - Our mechanics make house calls

Q: Car steering locked in intersection

asked by on

Since we first bought this car, it has been back and forth to the repair shop over and over again! Four times we've been to the dealership due to a whistling sound and engine light coming on. But the most recent problem was while I was waiting at a red light to turn left, the steering wheel suddenly locked and I couldn’t drive. So we took it again to get it serviced and was told to contact BMW of N. America. It took ‘3’ weeks before I got my car back. They said it was due to ‘steering error: EPS control unit is faulty.’ The dealership replaced the EPS control unit, which is basically the steering rack. The EPS control unit failed Again! They proceeded to disconnect the battery to reset the control modules, adjusted the steering angels, reprogrammed the EPS control unit, initialized windows & sunroof, and a 4-wheel alignment. We're stuck with this car. Can you tell us what to do or where we can get help to get a good diagnosis and how to fix this car?

A: Hello there, this sounds like an rare situa...

Hello there, this sounds like an rare situation. The whistling sound with the Check Engine Light would have a few possible symptoms. Most likely there would be an exhaust leak or a vacuum leak. Either could also set the Check Engine Light with them.

As for the EPS unit this is a bit more difficult to answer. It would be very unlikely for a new part to fail in this manner. The most likely cause would be a short or some sort of wiring issue that caused both units to fail.

I’d suggest getting the car looked at by a qualified technician, such as one from YourMechanic, who can diagnose your Check Engine Light throughly and perform any repairs required.

Was this answer helpful?

Need advice from certified mechanic? Get help now!

Over 1000 mechanics are ready to answer your question.
The statements expressed above are only for informational purposes and should be independently verified. Please see our terms of service for more details

Get an instant quote for your car

Our certified mechanics come to you ・Backed by 12-month, 12,000-mile guarantee・Fair and transparent pricing

Get a quote

What others are asking

Q: I have a pulley going bad and I need to know what is happening.

Hi, thanks for writing in. The pulley bearing may be binding the engine and causing the rough idle problem. I recommend replacing the pulley and bearing then recheck the idle to see if running better or needs additional diagnosis. If...

Q: Sunroof leaking

Hi. The most common problem with a leaking sunroof is a clogged drainage pipe that runs down the side of the car. They usually run from both sides of the sunroof down the channel that runs beside the windshield and...

Q: Window rubbing and off track and power door lock does not work.

The first step to solving your issue would be to hire a professional to come take a look inside your door. The door panel will need to be removed to gain access to the parts inside. The technician will then...

Related articles

How Long Does a Heater Control Valve Last?
Keeping the right amount of coolant in a car is essential in keeping the engine at the right temperature. Failing to have the right amount of coolant or even bad elements...
How to Avoid Back Pain in a Car
If you have back problems, sitting in a car for an extended period of time can be excruciating. Even without back problems, you could experience discomfort and soreness from...
How Much Does a Mechanic Make in Vermont?
Automotive technician jobs in Vermont have an average mechanic salary of $37k, with some mechanics earning a salary of $53k.