My back lift gate latch is stuck in the locked position
Hello, the lift gate latch is released electrically, so there is no way to unlock it with the panel in place. The lift gate interior panel must be remove for access to get the lift gate open. Once the lift gate is manually open the system can be tested for power and ground and the latch can be replaced as needed. You may need the aid of a mechanic to disassemble the tailgate to perform test and replace the trunk latch if needed.
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