P2711 OBD-II Trouble Code: Unexpected Mechanical Gear Dis...


P2711 OBD-II Trouble Code: Unexpected Mechanical Gear Disengagement Mechanic's Assistant: Just to clarify, what's the exact code? And have you tried to reset it? P2711 and i have not Mechanic's Assistant: What is ...

P2711 OBD-II Trouble Code: Unexpected Mechanical Gear Disengagement Mechanic's Assistant: Just to clarify, what's the exact code? And have you tried to reset it? P2711 and i have not Mechanic's Assistant: What is the make/model/year of your car? Audi a3 2009 Mechanic's Assistant: Are you fixing your A3 yourself? What have you tried so far? None Mechanic's Assistant: Anything else you want the Mechanic to know before I connect you? Npo no

Automotive Expert
thtat a bad code to have the most common repair is to replace the transmission

do you have an idea of how much that cost ?
Automotive Expert
The clutches themselves may be replaced here is a TSB from Audi

majority of repair shops wants to diagnose it to check what is really the the problem - The car drives just fine with no problemsshould i be worried ? or i should try ot fix it as soon as possible ?
Automotive Expert
ok thats good news let the dealer reprogram it these codesd can be fixed sometimes with a software update, they may do it for free sometimes

Dealer wants to charge me $160 just to diagnose the issue - Do you suggest maybe just checking in with an aauto repair shop?also do you suggest yourmechanic.com for them to diagnose the issue its alot cheaper
Automotive Expert
no unfortunately most shops using a aftermarket tool will not be able to do the coding (see below) you can ask if there tool is capable of "transmission coding" if not a trip to the dealer is inevitable 1. Follow the guidelines in TSB# \*\*\*\*\* 15 01 to determine if the multiple clutch and cover need to be replaced in the transmission. 2. Check the condition and fluid level of the transmission. 3. Verify the power and ground supply into the Transmission Control Module (TCM). Check the circuits in a loaded state to ensure no voltage drops are present. 4. Perform the Basic Settings on the DSG transmission. 5. If the fault code continues to set and steps 2-4 didn't lead to a resolution, an internal issue with the transmission is indicated.

is the car drivable for a while or it will be hurting ? the vehicle drives just fine
Automotive Expert
Go ahead and do a battery disconnect or if your tool will clear the code (and do a battery disconnect) and with disconnected press the horn (this removes trace voltage) if it does ok and the CEL does not come back on you may be ok if the TSB applies (the document i sent ) labor is 10.2 hours (times the shop rate) plus parts so hopefully its a glitch and not mechanical. Lance I'm sorry that you are having this issue I will do my best to help resolve your issue. If you have been waiting for a while I apologize, we technicians are not on-site 24/7 and even if a technician is on when you posted the question, If they do not feel like they can answer the question they will not open it, and it may take some time before one of us has the answer for you, or are confident that we can help you figure it out. It is possible I may give you things to test and will be looking at other questions, and or working on another car, so I may not respond immediately if it’s an "I’m stuck on the side of the highway" situation I will let you know if I need to log out so someone else can help you if I cannot stay on. I also suggest using this instead of a call as a call limits what I can do for you. The checks/ tests that I suggest will be documented for easier to review as well as documents I may send you to view/ print to use. Where a phone conversation may get confusing or forgotten, so with that let’s see if we can get you fixed up. Lance

Ok thank you so much for your help
Automotive Expert
Please remember to only rate my answer when you are 100% satisfied. IF you feel the need to click either of the two stars on the left, please stop and reply to me via the CONTINUE CONVERSATION button with the issue you have. I will be happy to continue further and do everything I can to provide you with the service you seek.
Automotive Expert
You are welcome Thank you Lance.

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