Q: 2014 VW Jetta keeps saying No Key even when driving, happens often and dealership can't figure out.

asked by on November 22, 2017

My issue is very intermittent, but has been happening for a long time now and every time I take it to the dealership, they cannot find the problem. Sometimes when I try to start the car, it beeps and flashes No Key on the dash and won't start. I clearly have the key. It will eventually start when I put the key up against the key spot behind the steering wheel. Most of the time my car beeps and flashes No Key while driving and again....I clearly have the key. My car battery has been replaced and the battery in both key fobs have also been replaced and I am still having the issue. Not sure what is going on, but there is definitely an issue. What can it be?

My car has 32000 miles.
My car has an automatic transmission.

Hi Christina. Thanks for sending in your question today. Intermittent issues like you’re describing are incredibly difficult to diagnose. In most cases, it’s a minor programming glitch with either the key itself or the ECU/Security system. If the dealership is having difficulty resolving this problem, I’m not sure a private mechanic is going to have any further luck. I would keep an eye on this, and try to observe if any circumstances where this happens more consistently, such as if your phone is active (which I’ve seen be an issue with electronic connectivity in some vehicles) or other commonalities that occur when these issues pop up. The only repair advice I would suggest is having the dealership replace the key to see if this solves the issue.

Was this answer helpful?
The statements expressed above are only for informational purposes and should be independently verified. Please see our terms of service for more details

Get an instant quote for your car

Our certified mechanics come to you ・Backed by 12-month, 12,000-mile guarantee・Fair and transparent pricing

Get a quote

What others are asking

Sunroof won't open

If the sunroof will not open, the most likely cause would be the sunroof track or the switch itself. With most sunroofs though, the mechanical assembly except the glass is replaced as an assembly. A certified technician would be able...

My heater blower doesn't work how do I test if it is the resistor or blower?

Hello. If the fan is not turning on then the blow motor needs to be checked. I usually check for power at the blower. If there is power there then I replace the blower. If not then I check the...

My car is making a clunky noise and gets louder on acceleration. The check engine and power steering light is on

Hi there, thanks for writing in. It sounds like you may have a fan belt that is failing or loose or the power steering pump is failing. I would start by checking the tightness and the condition of the belt....

Related articles

Industry News for Automotive Techs: October 1-7
Wireless electric car charging, VW diesel scandal payouts, 3D-printed car technology, new Cardone car parts, and high September auto sales.
Top 10 PZEV Cars for Eco-Friendly Drivers
Teddy Leung / Shutterstock.com The whole idea of a PZEV (that is, a partial zero-emissions vehicle), seems paradoxical. You’d think it’d have to either be zero-emissions or not in the category at all. But as contradictory as...
A Buyer’s Guide to the 2012 Volkswagen Passat
Redesigned Redesigned for American buyers, the 2012 Volkswagen Passat is roomier, has more standard features, and costs less than previous models. All that, and you still get everything you look for in a German-built sedan, including the on-road dynamics, power,...