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Joseph at YourMechanic


(540 Reviews)
33 years


by Aleshia from Dallas, TX 75234

Absolutely AWESOME!! I had an issue with another mechanic who failed to complete the work I paid for. Joseph showed up and quickly diagnosed what the other mechanic failed to do. Plus, he completed the work in less than an hour! He had great customer service too. I would recommend Joseph and definitely will use him again!


by John from Rowlett, TX 75088

I was unable to be home for this service visit, but Joe kept me informed the whiole way through phone calls and text messages. Joe arrived right on time and started checking my air conditioner that was acting up a day earlier. Joe did all the diagnostics and was unable to find a problem. After calling me to provide the details and confirm there were no problems found Joe requested to come back later in the day and give the car a test drive to check the air conditioner one more time. Sure enough Joe arrived later the same day to follow through on his earlier promise. After a test drive Joe checked the gauges again along the duct air temperature and still arrived at no problems found. I was extremely pleased with Joe.'s diagnostic efforts along with his return trip out to see my car at no additional fee. I would definitely request to have Joe back on my next YourMechanic service visit.

Alex at YourMechanic


(434 Reviews)
16 years


Brake Pads


by Jerry from Frisco, TX 75034

Booked Alex to replace all brake pads, front and rear. Upon inspecting the front pads, Alex stated they were fine and didn't need replacement. Saved me some money! This is the 2nd time I've used YourMechanic, and I appreciate the service more and more.




by Melinda from Allen, TX 75013

Alex did an excellent job on the car. He also identified an issue with our brake pads we were unaware of which would have been a more expensive problem had we waited until they created noise.

Jacob at YourMechanic


(329 Reviews)
12 years


Brake Pads


by Kristina from Rockwall, TX 75032

Wonderful service and very knowledgeable. I would recommend him to anyone.

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Answers to common Lexus questions

Burning smell from under the hood and I don't know what it is.
Answered by Jay
The smell of something burning could be many different problems from something stuck to the exhaust like a plastic bag to oil or coolant leaks on the engine. The smell comes into the passenger compartment through the air intake vents...
Key does not turn and steering wheel locked.
Answered by Evan
The first thing I would recommend is to try turning the wheel and the key at the same time. Sometimes it is possible for the steering lock to bind the ignition cylinder. Turning the wheel away from the lock can...
Passenger side seat belts getting stuck.
Answered by Jay
Hi, The seat belt system is designed to lock if pulled out too fast or if in a fast stop. Inside the mechanism for the belt there is a ratching mechanism that controls this locking and is not serviceable at...
Engine dies when I take my foot off gas pedal.
Answered by Robert
Hello. If the engine runs fine when you are holding the accelerator pedal down and dies when you release it then you may have a couple of possible issues. I would first check the vacuum hoses going to the engine....

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