I've been an automotive technician since 1988. Over my career I've worked at major shops like Goodyear and Firestone, as well as local independent shops. I have extensive experience in diagnosing and repairing Domestic and Asian vehicles. Customer satisfaction my top priority. I address your concerns first and foremost, then point out needs and recommended services, and explain those so that you'll feel comfortable making an informed decision.
Very knowledgeable and extremely helpful with any problems that arise with my car! Always on time and completes quick repairs. He is great at explaining the repair process upfront. Highly recommended!
Overall: 5- stars! Seems to have completed my repair quickly and efficiently. Joseph was very exceptional at the service he provided and I would happily recommend him to other YourMechanic users and friends and family. Full Review: Joseph asked me if it was okay that he showed up to my appointment an hour early, which I was happy to allow him. Once he got there, the repair was completed under the time that was estimated for this repair to be done. He obviously was very patient in explaining the other issues he saw with my vehicle, which is nice when you aren't very mechanically knowledgeable. He also recommended some other things to put into my car to help some of the other issues my car has. Seemed like an honest and respectful guy who had the customer's interests first. I would definitely recommend Joseph to other people.
He fixed my car under a warranty claim. My car was scheduled to be fixed on a apppointment 3 days after he found out i had a faulty alternator. He went out of his way to come back the same day to fix my car. I am so grateful because I had already missed 2 days of work, and my car is my only transportation.
The first time he came out, he installed a starter on my car. A few days later it was acting up again and he came back out and replaced it again. The starter that was bought the first time turned out to be defective. He was very polite and to the point and he was able to work with me on the time to do it. He got the car fixed and running in about 30 minutes.
I am so grateful that Mr.Josephs was the one who came to repair My car. If I ever need Your service again I prefer Mr.Joseph's to be the one to come again, and again Mr Joseph thanks for Your kindness and explaining to Me My question GOD Bless and have a blessed and wonderful evening. Ms.Moore.
Joseph was on time, friendly, got the work done and the car is running great. No mess left behind afterwards. Couldn't have asked for more.
Showed up on time, was personable. Work was quick and the results were satisfactory. A great first experience with this service and a guarantee that I will use it again.
Great mechanic, very knowledgeable and friendly. He explains things well and will ne sure to take of the problem however he can.
Joseph was absolutely professional, easy going and fantastic to work with. I will be working with him in the near future! Thanks so much for all you did today. it was so cold outside!
I appreciate Jospeh's professional manner and his expertise. He is doing more work on my car and I will definitely recommend him to my family and friends.
Joseph is very knowledgeable, professional and completed the job quickly and efficiently. I would highly recommend him.
Absolutely awesome! Was prompt, professional, courteous and very knowledgeable. Service was completed in great time. All around excellent experience!!
Fast, efficient and extremely convenient. Joseph is friendly and knowledgable on the necessary repairs and did it for a fair price. We will be using him again in the very near future.
I use Joseph all the time. Very good mechanic who always go beyond what is asked of him to do
I was unable to be home for this service visit, but Joe kept me informed the whiole way through phone calls and text messages. Joe arrived right on time and started checking my air conditioner that was acting up a day earlier. Joe did all the diagnostics and was unable to find a problem. After calling me to provide the details and confirm there were no problems found Joe requested to come back later in the day and give the car a test drive to check the air conditioner one more time. Sure enough Joe arrived later the same day to follow through on his earlier promise. After a test drive Joe checked the gauges again along the duct air temperature and still arrived at no problems found. I was extremely pleased with Joe.'s diagnostic efforts along with his return trip out to see my car at no additional fee. I would definitely request to have Joe back on my next YourMechanic service visit.
Lee was very professional and personable. He was running late, but let me know well in advance of my scheduled time and was flexible in his time to coordinate with my schedule. When Lee arrived he was friendly and took the time to explain to me everything that he was doing. Before leaving Lee made sure that I did not have any questions and that I was satisfied. I will definitely use this service again. I have never experienced a mechanic who cared so much about the customer and not just the job. Thank you Lee!!
He was very professional and seemed quite knowledgeable about the repairs needed. He explained the things to watch for for the next few days. He arrived on time and completed the repairs quickly!
Joe was efficient and got a big job done in less than six hours. He showed me what he was doing during the project and pointed out other areas that would need work soon. Joe was east to talk with and put me at ease about "car talk"
Joseph came to my workplace to change my serpentine belt and oil. The work was done quickly and with quality. He was extremely nice and was very informative. I'll be going to Joseph for all my automotive needs and recommending him to all my friends and family.
Joseph came and made the repairs on my car in a timely manner. He was very knowledgeable about the process. He point out some other things he found and made recommendations for future repairs.
Mr. Joseph was great. Very professional and friendly and gave me tips on what I can do to make sure that my car will run safely down the highway. Thank you very much your mechanic I had a wonderful experience and will definitely use your services again hopefully with mr. Joseph
Joseph is one of the friendliest and most honest mechanics I have ever worked with. He was fast, efficient, and arrived at the very beginning of our time window. He went above and beyond replacing our front brakes and let us know a timeline of when to replace our rear brakes. I would highly reccommend his services to anyone needing help with their car.
Joseph was prompt, attentive, and an obvious subject matter expert. He completed the work (strut replacement) efficiently in my driveway and the vehicle is running great. Satisfied customer
Joseph did an excellent job with our car. He was friendly, openly answered questions and told us exactly what we needed to do. I was very pleased with his service and have already scheduled a return visit for a problem he uncovered.
Joseph did an outstanding job today! I couldn't have received a better Mechanic. Great customer service and very knowledgeable. Overall great experience!
Showed up on time. Fixed the problem and took the time to clean my battery terminals which was not part of the service I booked. Would highly recommend.
Mr Lee is the best. He's incredibly honest, often telling me I don't need work that someone else told me I did. His work is excellent. To top it off, he's kind, friendly, and funny. I'm so glad I found him. I trust him completely.
Joseph did a great job. was very professional. He did the job in record time and when he was done it looked like it was never touched. I saw him tear it apart thanks and I will always use you and recommend your services
Great experience. Joseph fixed the initial problem. Even helped me manage another issue that popped up after I scheduled the appointment. More than likely going to be a repeat customer.