I've been an automotive technician since 1988. Over my career I've worked at major shops like Goodyear and Firestone, as well as local independent shops. I have extensive experience in diagnosing and repairing Domestic and Asian vehicles. Customer satisfaction my top priority. I address your concerns first and foremost, then point out needs and recommended services, and explain those so that you'll feel comfortable making an informed decision.
Joseph is a seasoned professional and is very organized in his approach.
Altogether, this was a nice experience to have my car serviced at my work site, which saved me time. Joseph was knowledgeable, safety conscience, and patient. I would definitely use his services again.
Very polite. Answered my questions thoroughly. Explained things well and completely. Honest. Lots of integrity. Overall impression was superb.
Mr. Joseph was great. Very professional and friendly and gave me tips on what I can do to make sure that my car will run safely down the highway. Thank you very much your mechanic I had a wonderful experience and will definitely use your services again hopefully with mr. Joseph
Like always Joseph is great! He finished everything in a timely manner. Always takes pride in what he does and give any suggestions to keep your car in the best shape possible. Definitely like him to be go-to for many services on my car. Highly recommend.
Joseph is great! He called to let me know he would be early and then showed up early and got straight to work. Told me what was wrong and how to get it fixed.
Lee showed up right on time and right off the bat I knew it was a good decision to try YourMechanic. Lee was extremely friendly and informative. But most importantly, he was honest. Nice to have a mechanic who doesn't give you the run around and tack on extra charges that aren't necessary. Book with him, you won't be sorry.
Joseph went the extra mile to get this repair done, despite extreme heat and humidity. He stuck with it and got it finished. Good job!
Joe was efficient and got a big job done in less than six hours. He showed me what he was doing during the project and pointed out other areas that would need work soon. Joe was east to talk with and put me at ease about "car talk"
He did exactly as requested regarding the repair.He was on time, did the job requested, gave great info after, so great mechanic, but to come across more personable on future visits would suggest maybe a little more gab (talk so "us" not as knowledgeable folks so we can know what your thinking.)
Lee was very professional and personable. He was running late, but let me know well in advance of my scheduled time and was flexible in his time to coordinate with my schedule. When Lee arrived he was friendly and took the time to explain to me everything that he was doing. Before leaving Lee made sure that I did not have any questions and that I was satisfied. I will definitely use this service again. I have never experienced a mechanic who cared so much about the customer and not just the job. Thank you Lee!!
I was unable to be home for this service visit, but Joe kept me informed the whiole way through phone calls and text messages. Joe arrived right on time and started checking my air conditioner that was acting up a day earlier. Joe did all the diagnostics and was unable to find a problem. After calling me to provide the details and confirm there were no problems found Joe requested to come back later in the day and give the car a test drive to check the air conditioner one more time. Sure enough Joe arrived later the same day to follow through on his earlier promise. After a test drive Joe checked the gauges again along the duct air temperature and still arrived at no problems found. I was extremely pleased with Joe.'s diagnostic efforts along with his return trip out to see my car at no additional fee. I would definitely request to have Joe back on my next YourMechanic service visit.
He was very professional and seemed quite knowledgeable about the repairs needed. He explained the things to watch for for the next few days. He arrived on time and completed the repairs quickly!
Joseph came and made the repairs on my car in a timely manner. He was very knowledgeable about the process. He point out some other things he found and made recommendations for future repairs.
Joseph came to my workplace to change my serpentine belt and oil. The work was done quickly and with quality. He was extremely nice and was very informative. I'll be going to Joseph for all my automotive needs and recommending him to all my friends and family.
Joseph arrived exactly on time. He was very knowledgeable, polite and efficient. The oil change was quick.
Joseph was fast, friendly and open to questions. Got the work done quickly and my comfort level with the repair is high.
Joseph is one of the friendliest and most honest mechanics I have ever worked with. He was fast, efficient, and arrived at the very beginning of our time window. He went above and beyond replacing our front brakes and let us know a timeline of when to replace our rear brakes. I would highly reccommend his services to anyone needing help with their car.
Joseph did an excellent job with our car. He was friendly, openly answered questions and told us exactly what we needed to do. I was very pleased with his service and have already scheduled a return visit for a problem he uncovered.
Showed up on time. Fixed the problem and took the time to clean my battery terminals which was not part of the service I booked. Would highly recommend.
This was my second appointment with Joseph and I am so pleased. Joseph is extremely knowledgeable, professiona, punctual and friendly. His work was superb and he communicated with me every step of the way! Will definitely be requesting him in the future. Thank you Joseph!!
Joseph arrived on time and made sure he understood the problem before starting any work. He made the repairs within the estimated time for the price quoted with no upselling. He told me to call if I had any issues. I'm a satisfied customer.
Joseph Lee...AKA Lee is great. Very thorough and a dedicated member of the YourMechanic team. Saved real money and got great service. I will definitely refer him to my friends and colleagues and I will be requesting his service in the future.
The service provided by Joseph was very professional in all areas. He arrived early to my location and all interactions were courteous and friendly. The service was quick and has fixed my issues regarding my engine light.
Joseph arrived on time, was friendly and professional. He got right to work and had the problem fixed in short time. He explained everything he did and made suggestions for future maintenance.
Joseph was really great. He arrived a little early - which is great! - and he really knew what he was doing! He was also extremely courteous and friendly.
Joseph was prompt, finished the work in half of the allocated time, demonstrated perfect knowledge of the car and very positive attitude ( despite cold drizzling weather ). I would definitely recommend him.
Joseph (goes by Lee) arrived on time and immediately got to work. Lee showed me the part that he was replacing and explained the functionality of the sensor to me. I added that my truck would make a strange sound during acceleration and Lee advised that the sound was due to the bad / loose hose on the sensor. Once the new sensor was properly installed, the sound went away.
Diagnosed the issues quickly and made every effort to rectify them as quickly as he could. Over came issues such as the auto shop putting the wrong part in the box and getting a defective part(oddly enough the same part) and having to go back to get a part that works and make my vehicle work.