I've been an automotive technician since 1988. Over my career I've worked at major shops like Goodyear and Firestone, as well as local independent shops. I have extensive experience in diagnosing and repairing Domestic and Asian vehicles. Customer satisfaction my top priority. I address your concerns first and foremost, then point out needs and recommended services, and explain those so that you'll feel comfortable making an informed decision.
I was in a rush to get my car repaired and Joseph was very helpful in getting the repairs done as soon as possible. He is very knowledgeable and honest with his work.
Joseph was personable, extremely knowledgable, and arrived on time for my appointment. He came prepared with everything he needed to provide a thorough inspection of my vehicle. I trusted his knowledge and appreciated his recommendations for repairs.
This is truly an awesome service experience!!! Was able to get the work needed on my car in one day and and I did not have to go without my car. Joseph showed up just as planned, and did all the work (quite a bit since it took 5 hrs) in my office parking garage. Joseph, thanks so much!!
Joseph arrived early and completed everything in one hour. He even added air to my tires which I didn't know I needed (complimentary). I was more than satisfied with the quality of work.
Joseph was able to come in and replace my car's timing belt without any issue and in a timely manner. The results were immediately noticed and I cannot thank him enough. I would highly recommend Joseph to a friend.
Joseph, was very knowledgeable and efficient, and was able to educate me on what was exactly going on.I look forward to Joseph helping me with my next visit.Thanks,Joseph!
Joseph is great! I highly recommend using this service and scheduling with Joseph. He very friendly, explains things well, definitely has the experience and is prepared. He arrived ahead of schedule and diagnosed the problem. We would give him 10 stars!
Great guy, timely, knew my car and just what to do. No guessing or confusion. Stayed well within the time frame and did a great, clean job. I'd have this guy work on my car any time.
Joseph Lee was excellent! Arrived early, diagnosed and repaired the problem and even pointed out and fixed two minor issues I was not aware of. Could not ask for better!
Fantastic! If oil changes are same cost I pay at store will have him do all my normal work! Great job and professional. I would recommend him.
Friendly, helpful, NOT like most mechanics who can be mysterious and possibly jerky, got the job done, punctual (even was early), time efficient, prompt in contacting/replying to messages, interaction felt like a good family member/friend, honest, went above and beyond even checking to make sure my car problem was not the battery but that it was actually the starter.
Joseph arrived early and finished work quickly. He was polite, knowledgeable and provided helpful information. Recommended.
He knew right away what was wrong with the car and gave good advice to further take care of my car.
Joseph was extremely professional and timely and took the time to review my car before jumping right into the ordered repair. This turned out the be very helpful, as the issue I had book was not the primary cause of my car's malfunction. Joseph communicated very well and clearly described the issue with my car as well as his plan for repair. I was very pleased with both his work and professionalism!
Joseph was very professional, on time and very knowledgeable about the vehicle and the repairs that needed to be performed. Would definitely recommend!
Joseph was extremely professional, communicative, and knowledgeable. The detailed report for an inspection he provided was everything I needed and more. He also went above and beyond to answer a few lingering questions about the vehicle the day after. Much appreciated!
Joseph was extremely attentive to covering my pre-purchase inspection and found everything the dealer was keeping in their back pocket. He helped me negotiate a great deal and i'm really looking forward to a new JKU Rubicon!
This is a 1st time that I used YourMechanic.com – Mr. Joseph Lee, the technician, arrived as scheduled of appointment – His appearance is professional – He had a lot of tools, handy and organized - He jumped in the work as soon as he parked his vehicle – He gave all attention to his work and finished the work as good as it could be – I would call on Mr. Joseph Lee again when there is time of needed for auto mechanist - Thanks Mr. LEE.
This was my second appointment with Joseph and I am so pleased. Joseph is extremely knowledgeable, professiona, punctual and friendly. His work was superb and he communicated with me every step of the way! Will definitely be requesting him in the future. Thank you Joseph!!
Joseph arrived on time and made sure he understood the problem before starting any work. He made the repairs within the estimated time for the price quoted with no upselling. He told me to call if I had any issues. I'm a satisfied customer.
Joseph is warm-heart. He found something wrong with the starter of my vehicle and asked if I would like to make an appointment to fix. However, I would be not available until 12/30. Then he helped me scheduled a time later on 12/23. Due to the complicated mechanic structure of my vehicle, he spent two hours to get it fixed. Now my vehicle is working and I do not need to rent a car any longer. Really appreciate it. And thank you so much, Joseph.
Joseph arrived prompt for the appoiment. Fixed me car in under an hour and was informative throughout.He explained the process and showed me what he completed. Joseph went above and beyond what I would ever expect from a mechanic
Joseph was extremely pleasant and very knowledgeable. I have been around auto repair shops and mechanics all my life and this guy was GREAT! He was professional and relatable. He didn't try to talk over my head or make me feel uneasy because I am a woman. I would recommend him to any of my friends.
He was great! He went above and beyond to fix my car today even though it needed more than he originally came out for. I definitely will be using his services from now on!
Lee was right on time, and had my brakes knocked out in no time! I had planned on replacing all of them, but he told me that the front ones looked basically new, and not to worry about them. I just purchased the truck recently, so he gave it a once-over and told me one thing that was currently fine, but may need service in the future. I'll be requesting him again next time.
He arrived a little early and had already started preparing before I got home from work. I needed the alternator replaced and he finished the job within 1.5hrs. I ended up paying about $30 more than what was quoted on the website but it was out of his hands. Overall great experience!
Joseph is honest and very knowledgeable. He arrived on time and finished really quickly. He even took the time to explain what happened and how to prevent it from happening again. He also walked me through some issues that might need my attention and his honest opinion on what can wait. I was really impressed and I would definitely recommend and use Joseph and YourMechanic again.
He arrived on time, talked me through everything he was doing and why, explained how various things function under the hood, checked on my fluids and had a great attitude. Hands down best experience I've ever had getting something fixed on my car. Mr. Lee knows what he is doing and has years of experience. Very pleased!
Very professional. He was there on time and Got the job. Walks me through what he needs to fix and how to prevent it from happening on the future. Bottom line, I would recommend him to anyone.