I've been an automotive technician since 1988. Over my career I've worked at major shops like Goodyear and Firestone, as well as local independent shops. I have extensive experience in diagnosing and repairing Domestic and Asian vehicles. Customer satisfaction my top priority. I address your concerns first and foremost, then point out needs and recommended services, and explain those so that you'll feel comfortable making an informed decision.
Joseph was very professional, on time and very knowledgeable about the vehicle and the repairs that needed to be performed. Would definitely recommend!
Joseph was extremely attentive to covering my pre-purchase inspection and found everything the dealer was keeping in their back pocket. He helped me negotiate a great deal and i'm really looking forward to a new JKU Rubicon!
Joseph was extremely professional, communicative, and knowledgeable. The detailed report for an inspection he provided was everything I needed and more. He also went above and beyond to answer a few lingering questions about the vehicle the day after. Much appreciated!
This is a 1st time that I used YourMechanic.com – Mr. Joseph Lee, the technician, arrived as scheduled of appointment – His appearance is professional – He had a lot of tools, handy and organized - He jumped in the work as soon as he parked his vehicle – He gave all attention to his work and finished the work as good as it could be – I would call on Mr. Joseph Lee again when there is time of needed for auto mechanist - Thanks Mr. LEE.
Lee was competent, friendly and went above and beyone to obtain the part and fix the problem in time for me to keep my appointment.
This was my second appointment with Joseph and I am so pleased. Joseph is extremely knowledgeable, professiona, punctual and friendly. His work was superb and he communicated with me every step of the way! Will definitely be requesting him in the future. Thank you Joseph!!
Joseph was very professional and thorough. He went above and beyond to fix the problem I had, plus another problem he discovered.
Joseph arrived on time and made sure he understood the problem before starting any work. He made the repairs within the estimated time for the price quoted with no upselling. He told me to call if I had any issues. I'm a satisfied customer.
Joseph is warm-heart. He found something wrong with the starter of my vehicle and asked if I would like to make an appointment to fix. However, I would be not available until 12/30. Then he helped me scheduled a time later on 12/23. Due to the complicated mechanic structure of my vehicle, he spent two hours to get it fixed. Now my vehicle is working and I do not need to rent a car any longer. Really appreciate it. And thank you so much, Joseph.
Joseph arrived prompt for the appoiment. Fixed me car in under an hour and was informative throughout.He explained the process and showed me what he completed. Joseph went above and beyond what I would ever expect from a mechanic
Joseph was extremely pleasant and very knowledgeable. I have been around auto repair shops and mechanics all my life and this guy was GREAT! He was professional and relatable. He didn't try to talk over my head or make me feel uneasy because I am a woman. I would recommend him to any of my friends.
He was great! He went above and beyond to fix my car today even though it needed more than he originally came out for. I definitely will be using his services from now on!
Lee was right on time, and had my brakes knocked out in no time! I had planned on replacing all of them, but he told me that the front ones looked basically new, and not to worry about them. I just purchased the truck recently, so he gave it a once-over and told me one thing that was currently fine, but may need service in the future. I'll be requesting him again next time.
He arrived a little early and had already started preparing before I got home from work. I needed the alternator replaced and he finished the job within 1.5hrs. I ended up paying about $30 more than what was quoted on the website but it was out of his hands. Overall great experience!
Joseph was on time, knowledgeable, and efficient. The next time I need mechanical work, I will call Joseph.
Wow! Great service and extremely knowledgeable about automobiles. He immediately gave me peace of mind about my concern and fixed the problem quickly. Good people skills and definitely loves what he does, he's a keeper and qualifies for a raise!
Joseph Lee...AKA Lee is great. Very thorough and a dedicated member of the YourMechanic team. Saved real money and got great service. I will definitely refer him to my friends and colleagues and I will be requesting his service in the future.
The service provided by Joseph was very professional in all areas. He arrived early to my location and all interactions were courteous and friendly. The service was quick and has fixed my issues regarding my engine light.
Joseph arrived on time, was friendly and professional. He got right to work and had the problem fixed in short time. He explained everything he did and made suggestions for future maintenance.
Joseph was really great. He arrived a little early - which is great! - and he really knew what he was doing! He was also extremely courteous and friendly.
Joseph was prompt, finished the work in half of the allocated time, demonstrated perfect knowledge of the car and very positive attitude ( despite cold drizzling weather ). I would definitely recommend him.
Joseph (goes by Lee) arrived on time and immediately got to work. Lee showed me the part that he was replacing and explained the functionality of the sensor to me. I added that my truck would make a strange sound during acceleration and Lee advised that the sound was due to the bad / loose hose on the sensor. Once the new sensor was properly installed, the sound went away.
Diagnosed the issues quickly and made every effort to rectify them as quickly as he could. Over came issues such as the auto shop putting the wrong part in the box and getting a defective part(oddly enough the same part) and having to go back to get a part that works and make my vehicle work.
He helped me and my husband find the reason for our transmission problem. He got my dash lights to go out all but one.HE was nice and he knows his stuff. Call him hes worth it.
Joseph is honest and very knowledgeable. He arrived on time and finished really quickly. He even took the time to explain what happened and how to prevent it from happening again. He also walked me through some issues that might need my attention and his honest opinion on what can wait. I was really impressed and I would definitely recommend and use Joseph and YourMechanic again.
Joseph Lee is very friendly, very professional and works with integrity letting you know the main issues and not deceiving like most car shops. I highly recommend him and request Joseph Lee if you can.
He arrived on time, talked me through everything he was doing and why, explained how various things function under the hood, checked on my fluids and had a great attitude. Hands down best experience I've ever had getting something fixed on my car. Mr. Lee knows what he is doing and has years of experience. Very pleased!
Very professional. He was there on time and Got the job. Walks me through what he needs to fix and how to prevent it from happening on the future. Bottom line, I would recommend him to anyone.
Joseph was extremely professional and timely and took the time to review my car before jumping right into the ordered repair. This turned out the be very helpful, as the issue I had book was not the primary cause of my car's malfunction. Joseph communicated very well and clearly described the issue with my car as well as his plan for repair. I was very pleased with both his work and professionalism!