I told him when he arrived that I hoped he didn't mind if I watched him do the brakes and rotors as I wanted to learn so that I could paint my brake calipers later on. He spent a lot of time with me, showing me step-by-step what he was doing, and little tips to make it easier. I'll use this service again without a doubt, and will ask for Alex.
Lee was very professional and personable. He was running late, but let me know well in advance of my scheduled time and was flexible in his time to coordinate with my schedule. When Lee arrived he was friendly and took the time to explain to me everything that he was doing. Before leaving Lee made sure that I did not have any questions and that I was satisfied. I will definitely use this service again. I have never experienced a mechanic who cared so much about the customer and not just the job. Thank you Lee!!