Need more staff to answer problems and solution.
Was little frustrated to get answer from staff
Houston is very hot city.
Mechanics need to start working as early or late in evening for summer time.
Weather is very important Houston.
Joseph is an all around great guy with enthusiasm and a positive attitude. My appointment was originally scheduled for 3:15pm, we had been messaging throughout the day as he was settling the few concerns I had about the upcoming service. Turns out that he was able to come to me 2 hours early! In fact, he beat me to my house. Friendly guy with a evident joy for what he does! I can not say enough about how impressed I am by his service. Did I mention he completed the job in one hour when it was expected to take 3+ !!!!?? I know where my business is going for the forseeable future no matter what the issue may be, I just hopoe he doesn't mind :)
Warren arrived on time; a little early, Warren explained the process and we said ok to start the work. I had no problem with the website, the mechanic or the finished job in about an hour. Window worked well and with a one year warranty is more than fair and the price was fair as well. I printed out everything and filed with my maintenance records. This was my first time using this site and I will use it again. Thanks to all involved.