I've been a technician since 1994 and am ASE certified. I've worked at Jiffy Lube, Mieneke, and at an independent shop. I have experience in everything from preventative maintenance to heavy equipment. I enjoy working with people and helping to resolve any problems your car is having in a timely and professional manner.
Quick and efficient service. He was even early for the appointment! Great experience!
Joseph was very kind and knew everything about the problem with my car .I will highly recommend him to my friends and family.the service was done in a timely manner. Thank You.
Joseph arrived timely and went right to work. He was very thorough, took the time to explain what he was working on, showed me the faulty parts and did a great job! Based on my experience with Joseph I would highly recommend him and YourMechanic Services to everyone I know.
Joseph was awesome! On time, professional, efficient and very knowledgeable. I will definitely be calling him again. No comparison to dealing with a shop or dealership. I would add a star if I could!! :)
This was my first time using 'Your Mechanic". It was the best experience I have ever had. Joseph arrived early for the appointment, he got straight to work, he completed the work within the hour. I was very pleased with his professionalism and feedback on the work. I loved the convenience factor of this service. I would definitely recommend him to my friends and family. Great job Joseph. - Sundeep Patel
Joseph was both early and friendly. While he was early he did not pressure me to begin right away and offered to wait until the appointment time if I wanted. He didn't try to suggest anything else needed to be fixed and he had a great easy attitude. I will Definitely use him again if I need this service as long as he is with it.
Joseph has been quite professional and methodic. I'd definitely want to have him again if I need the service. He's one I'd recommend to my friends knowing his perfromance wouldn't embarrass me.
Very professional. Explained what caused the problem and how it would be repaired. Also pointed out other things that needed to be done. Glad I discovered this service.
Your wonderful customer service rep., Laa Laa, managed to book Joseph for an appt. later in the day. Thanks to both of them, I was able to finally get my car repaired after a big snafu the day before with Quentin, another mechanic. I was angry and very frustrated, but Laa Laa and Joseph made me happy and relieved. Joseph was friendly, fast and so easy to talk to. He finished the work quickly and it was obvious he knew his stuff. I will ask for him if I ever need your services again.
Joseph was early, let me know that I did NOT need some of the work that I had scheduled and checked out my shocks for me. I have already booked him to do those repairs on Monday! This was, hands down, the easiest and best experience I've had with having my Jeep fixed. With over 224,000 miles, I have every intention of keeping his contact info on speed dial!
Joseph was awesome...he came out in the rain and took his time to figure out the problem. I really appreciate the time he took even though he and his phone were getting wet.
Showed up before expected appointment time. Courteous. Knowledgeable. Made me feel comfortable to use this company and feel confident with my choice.
Joseph arrived early for the appointment. He was friendly and courteous. His approach was efficient and methodical. The work was done thoroughly. When he finished, he provided an overall report of my car's status. I was pleased with the work and with his attitude. This was a great customer experience and it sets the bar really high for competitors. I will use this service again, specifically Mr. Smith, if needed.
Joseph communicated with me from the time he was on his way to when he had finished the work. Joseph was efficient and complete in getting the maintenance work done. So much so, he is scheduled to come back tomorrow to do some additional work.
I paid for a pre-purchase inspection, and he found faults with the car, such as the a/c not working in all the vents which I didn't even notice myself. I rang him a few times with questions on the vehicle to ask for his advice, and he was so friendly and happy to help! The best mechanic I've ever dealt with!
Again, Joseph arrived ready to work and efficiently got the job done. Will definitely use Your Mechanic again for the maintenance of my cars!!!
Joseph was very helpful, informative, and couldn't have asked for a better pre-inspection. Well worth the money! Thanks a lot Joseph!
I highly recommend Joseph. He was early, got right to work and finished quickly. I had my brakes worked on. Completely painless. Didn't have to sit in a shop or arrange rides between my home and the shop.
My experience with Joseph has been mixed. He repaired my window regulator and currently the window is operating properly. When I inspected the car after he completed the work, I noticed a hole in my door panel that was not there before. When I asked Joseph what happened to my door he said that the panel piece broke when installing the door panel. He told me that it wasn't a "big deal" and "its was old" I told him that it was a big deal and I don't drive around with even a scratch on my car. He said again that it wasn't a big deal and that I could glue the piece together. The piece was in several pieces. My son came and took a picture of the hole in the door panel with his phone and sent it to his dad. Joseph did say that he ordered the damage piece and that he will back in a couple of days to replace the piece. I called my husband about what happened.He tried to Your Mechanic to report the situation but was not able to talk to anyone and remain on hold for some time until he disconnected his call. He never talked to a representative to report the damage.
Joseph is outstanding for being knowledgeable and hard working. He went the extra mile to get the job done and impressed us even more when he came back to follow up immediately after the check engine light came on. He doesn't just do guess work, he fixes your car. Good job.
Joseph was professional and showed up on time. He explained everything to me in a way I could understand. He worked quickly and let me know some things I should follow up with but was not pushy.
Joseph is great. He is on time and even earlier than expected. My car has a stubborn bolt that wouldn't open for him to change the belts. He didn't give up and his persistent efforts fixed the problem after getting a more powerful tool. I am greatly appreciate that he tried to do the right way by coming back with the right tool.
Initially I have no idea that this kind of service exist like a house call. I was skeptical at first but my idea has changed. Mr. Joseph Smith arrived on time and ready to work. He was very informative and discussed with me what he was going to do. He showed me the materials and equipment to be replaced which you will not get to see if it was done at your dealership. The job was done within the proposed time and even made sure that my vehicle was clean. Gave me information on what is needed on the next service interval. Overall, I am happy with the service. I do recommend Joseph for your car maintenance need. I will use his service again.
Joseph was prompt and efficient. Despite having to return to the parts store to replace defective part he finished the required services in a timely manner. Thanks, Joseph!
Joseph was very timely and thorough. By the end of our visit, we knew exactly what our next step in repairs would need to be. He provided a very detailed, easy to understand report that is very helpful. We've already booked Joseph to return to make his recommended repairs.
Got here on time. Worked quickly. This type of service is much better than having to drop the car off at a mechanic's shop!!!
He makes it look easy, but it is not. Does not waste time, gets on the job right away and does an excellent job.
Excellent experience. I would definitely use this service in the future.
Joseph was polite, interesting to talk to, and seemed to be knowledgeable about what he was doing. I enjoyed the experience.