I've been a technician since 1994 and am ASE certified. I've worked at Jiffy Lube, Mieneke, and at an independent shop. I have experience in everything from preventative maintenance to heavy equipment. I enjoy working with people and helping to resolve any problems your car is having in a timely and professional manner.
He showed up before in arrived home and was already in the process of the job. Friendly positive attitude and quick excellent work. I got his card and will definitely tell the people I know about his work.
Could have charged me for brakes I didn't need, Joseph was honest and said no reason to do them. Definetly will call Joseph back anytime I need a mechanic
Joseph was great. He was slightly early and finished well before the allotted time from the appointment set up. Super efficient and a great guy. Very professional. We'll use him again when the need arises.
Joseph was great! He was prompt and completed the work quickly! The expense was more than fair and much better than many places I've been to before. I've been and will continue recommending this service and him to everyone.
Joseph was prompt and it was easy to get in touch with him via text messaging. He found 3 problem areas in the vehicle pre-purchase inspection that I will make the dealer aware of, which will help me with the buying decision.
Arrived early, very knowledgeable, efficient and professional. I'd definitely use Joseph again and tell my friends.
Joseph is such a pleasure to work with! He arrived on time, was prepared, worked efficiently, and was a true professional. Will definitely recommend to friends in need of a mechanic.
joseph arrived on time . he was very courteous , knowledgeable , and knew exactly what to do to my Mercedes s400..I really liked his honesty . he changed the brake pads and rotors on my front end , did spark plugs ,cleaned throttle body and gasket , and changed airfilters. he indicated that my back brakes where fine and didnt need changing. I would definitely recommend him to anyone. thanks "your mechanic"
Joseph is a problem solver! When faced with a part not showing up as it was supposed to, he did not give up and went above and beyond to ensure another part was secured and the job completed on time.
Joseph was very quick and efficient with his work. He was eager to work and knew he could fix the problem. Veru conversational during his work . I would call Joseph again for any other car problem I have in the future. Highly recommended
To whom it may concern: I was greatly pleased with the professional, efficient and professionalism of Mr. Joseph Smith. He arrived early introduced and identified himself. Did an excellent job on my car got it started and working. I will have to share with my family & friends. I truly believe when people do a GREAT job they should be acknowledge and commended. Thank You Anna
Joseph is an all around great guy with enthusiasm and a positive attitude. My appointment was originally scheduled for 3:15pm, we had been messaging throughout the day as he was settling the few concerns I had about the upcoming service. Turns out that he was able to come to me 2 hours early! In fact, he beat me to my house. Friendly guy with a evident joy for what he does! I can not say enough about how impressed I am by his service. Did I mention he completed the job in one hour when it was expected to take 3+ !!!!?? I know where my business is going for the forseeable future no matter what the issue may be, I just hopoe he doesn't mind :)
Fantastic. Quick and easy and got more details with the inspection report to further repair the car myself. Cordial mechanic and great to talk with as well, very knowledgeable.
Joseph was very timely and thorough. By the end of our visit, we knew exactly what our next step in repairs would need to be. He provided a very detailed, easy to understand report that is very helpful. We've already booked Joseph to return to make his recommended repairs.
Joe was awesome, arrived on time despite having to drive a fair bit to get here from his last job. Found the issue pretty quickly but did some follow-up diagnostics to ensure nothing else was wrong. Absolutely will use these guys again if I have need.
Joseph is great. He is on time and even earlier than expected. My car has a stubborn bolt that wouldn't open for him to change the belts. He didn't give up and his persistent efforts fixed the problem after getting a more powerful tool. I am greatly appreciate that he tried to do the right way by coming back with the right tool.
Joseph was prompt and efficient. Despite having to return to the parts store to replace defective part he finished the required services in a timely manner. Thanks, Joseph!
Joseph was very professional, kind, and sincere. He showed up ahead of time, was very upbeat, and got straight to work. He was done in an hour and cleaned up. Will definitely ask for him again in the future.
Joseph is an upstanding and outstanding automotive professional. I very highly recommend you to enlist his services! He is punctual, professional, and really puts elbow grease to make things work for you.
Joseph was professional and showed up on time. He explained everything to me in a way I could understand. He worked quickly and let me know some things I should follow up with but was not pushy.
Joseph was extremely punctual and was available to perform 2 pre-purchase inspections for me. After the first inspection, he noted issues that had to be addressed. He then came back and re-inspected the car after the dealer took care of the issues. I was informed by the dealer that he was very friendly and professional. I would definitely call on him again! ~Jacqui Sutton
I was looking into traveling quite far to purchase a vehicle and was wondering how I could ensure it was sound and worth the trip. That's when I came across Your Mechanic. Joseph was able to go to the lot and inspect the vehicle for me. While there, he discovered some leakage as well as a transmission on its last leg. Joseph saved me a trip (which would have been more than the cost of the pre-purchase inspection), and his advice, backed by his experience, was incredibly sound and trustworthy. I genuinely appreciated his kind honesty and personal opinion!
Joe arrived 40 minutes early and got to work right away. I know a little bit about mechanics and could see immediately he had plenty of experience and knew his stuff. He did the job in less than the allotted time and very cleanly. Tested the car to see the job was done properly and left the place as clean as he found it. Kudos for an excellent job and even better mechanic! I'm sure to request him again for my next job!
Joseph showed up on time to replace my faulty starter which had previously been installed by Your Mechanic. While I was frustrated with the customer service department I couldn't take it out on him. He had the part installed within 15 minutes and I was ready to go. He was very informed and well taught on how to troubleshoot issues as my vehicle was flooded with no codes showing what was wrong & he knew a trick to determine the answer, got me up and on my way. :-)
Knowledgeable Technician, Courteous and easy to get along with. Very enthusiastic about his work. Customer satisfaction is his mantra. He returned with an auto part which was not given to him initially. Order clerks and customer reps need to do a better job as regards customer experience. diligent technicians like Joseph cannot carry the entire weight of your enterprise on their shoulders. Irrespective of the strong brand proposition and value compelling argument, any business could be replicated. Please refine the customer experience at the customer representative level of interaction, if Brembo pads are stated as being used, please ensure the technicians get the right part. This is an ethical and integrity requirement to ensure the long-term profitability and sustainability of your business
Personable, timely, professional & knowledgeable. Provided additional insight on vehicle fuel system. Performed extra work to insure optimal performance for repaired area.
Joseph is outstanding for being knowledgeable and hard working. He went the extra mile to get the job done and impressed us even more when he came back to follow up immediately after the check engine light came on. He doesn't just do guess work, he fixes your car. Good job.
I was driving to an out-of-town conference when my brakes started making a terrible scraping sound. With YourMechanic, I was able to leave my van with my father and have the brake pads fixed at his house without missing my conference--or having to inconvenience my father by asking him to take the van to a shop. After scheduling Joseph, I messaged him via the YourMechanic website with a couple of questions. He was prompt and helpful in his responses. My father said he was on time, very friendly and communicative about the problem. He finished in about an hour and messaged me before leaving. Since I wasn't actually there myself, it was great to be able to confirm that all was well with the rest of the braking system before he left my parents' house. It was such a relief to get the brakes fixed before traveling back home without missing my conference or inconveniencing anyone else, and it was very reassuring to know that a mechanic with very high ratings and years of experience would be taking care of my van and courteous and friendly to my father. I'm really pleased with YourMechanic and Joseph!
Was very professional. Showed up fifteen minutes early ready to get the job done. Fixed the issue, and gave his recommendations on how to prevent the issue again. I will definitely be using and recommending him for future car troubles.
Initially I have no idea that this kind of service exist like a house call. I was skeptical at first but my idea has changed. Mr. Joseph Smith arrived on time and ready to work. He was very informative and discussed with me what he was going to do. He showed me the materials and equipment to be replaced which you will not get to see if it was done at your dealership. The job was done within the proposed time and even made sure that my vehicle was clean. Gave me information on what is needed on the next service interval. Overall, I am happy with the service. I do recommend Joseph for your car maintenance need. I will use his service again.