Joseph

I was driving to an out-of-town conference when my brakes started making a terrible scraping sound. With YourMechanic, I was able to leave my van with my father and have the brake pads fixed at his house without missing my conference--or having to inconvenience my father by asking him to take the van to a shop. After scheduling Joseph, I messaged him via the YourMechanic website with a couple of questions. He was prompt and helpful in his responses. My father said he was on time, very friendly and communicative about the problem. He finished in about an hour and messaged me before leaving. Since I wasn't actually there myself, it was great to be able to confirm that all was well with the rest of the braking system before he left my parents' house. It was such a relief to get the brakes fixed before traveling back home without missing my conference or inconveniencing anyone else, and it was very reassuring to know that a mechanic with very high ratings and years of experience would be taking care of my van and courteous and friendly to my father. I'm really pleased with YourMechanic and Joseph!

Was very professional. Showed up fifteen minutes early ready to get the job done. Fixed the issue, and gave his recommendations on how to prevent the issue again. I will definitely be using and recommending him for future car troubles.

Top of the line mechanic. He correctly diagnosed the problem and saved me some money in the process. Will be using him again for all my auto repairs.

Ok. On time. Finished the job in 2 1/2 hours. Was over billed for labor. I was told by another machanic it should take no longer tha 3 hours.

Joe responded with a quote,let me know when on his way, showed up before appointment and completed the job very quickly! Great experience!

I was a little skeptical about hiring a mobile mechanic online but I was happy to have gotten Joseph. He was very friendly and courteous in addition to being knowledgable. I really appreciated his service.

Joseph kept me updated on when he was going to arrive. He was very knowledgeable, friendly, and helpful. He listened to what I had to say and changed the thermostat to see if that would fix the problem before doing the water pump and it did! He was very caring and made sure everything was done right. He goes above and beyond and I would defiently recommend Joseph to anyone!

Joseph arrived exactly on time. He was very professional, knowledgeable and friendly. He explained in layman terms what he was going to do and why the replacement parts were necessary. He also recommended I look into carrying out other repairs with Your Mechanic. This was my first experience with Your Mechanic and it was a flawless one. Joseph was very competent. I would highly recommend Your Mechanic to others, as a matter of fact, I already have. Your Mechanic offers painless and excellent service.

Joseph did an Oil Change, Brake System Flush, Engine Filter Replacement, Brake Pad Replacement, service engine reset and tpms reset on my 2014 Mercedes GLK 350 RWD. Was a few minutes late but he did let me know about the delay, which was cool. Did the job well, answered all my questions and finished the job early. Had all the needed tools with him. Knows what he is doing. Would definitely recommmend Joseph to anyone.

Joseph arrived on time, was professional, and knowledgeable. He completed the work in less time than the allotted time for the visit. He explained that my starter was shot. He replaced it and now it is working great.

Very professional. Showed up around 15min ahead of schedule. Quick diagnosis and assessment of what needs to be serviced. Seems all of YourMechanic's associates know their stuff!

Joseph was on time, very professional and quick. I definitely would recommend him and your mechanic.com to everyone I know.

Great mechanic. Precise and to the point. Diagnosed my abs issue before hooking up the code reader. After the reader found the code. He was right. Very knowledgeable. Already booked another appointment with him to fix my problems.

Very friendly and professional. Mr. Smith arrived on time and did the work promised and answered all of my questions. He also gave me recommendations for the car to prevent future problems.

Arrived early, very friendly and knowledgeable about his work. Got me back rolling. Much thanks

Joseph did a fantastic job and was very friendly. I would highly recommend him because he communicates very well and works quickly!

Very honest and thorough mechanic. Knowledgeable and detailed! I wish I could have him for every pre-purchase car inspection. Thanks!

Very knowledgeable, very very friendly. Did a nice job, quick and recommended a couple of things. Arrived early which was better for me, gave plenty of notice.!

Joseph was very kind and knew everything about the problem with my car .I will highly recommend him to my friends and family.the service was done in a timely manner. Thank You.

Joseph was very timely and thorough. By the end of our visit, we knew exactly what our next step in repairs would need to be. He provided a very detailed, easy to understand report that is very helpful. We've already booked Joseph to return to make his recommended repairs.

Joseph arrived timely and went right to work. He was very thorough, took the time to explain what he was working on, showed me the faulty parts and did a great job! Based on my experience with Joseph I would highly recommend him and YourMechanic Services to everyone I know.

Joseph was prompt and efficient. Despite having to return to the parts store to replace defective part he finished the required services in a timely manner. Thanks, Joseph!

Personable, timely, professional & knowledgeable. Provided additional insight on vehicle fuel system. Performed extra work to insure optimal performance for repaired area.

Joseph is an all around great guy with enthusiasm and a positive attitude. My appointment was originally scheduled for 3:15pm, we had been messaging throughout the day as he was settling the few concerns I had about the upcoming service. Turns out that he was able to come to me 2 hours early! In fact, he beat me to my house. Friendly guy with a evident joy for what he does! I can not say enough about how impressed I am by his service. Did I mention he completed the job in one hour when it was expected to take 3+ !!!!?? I know where my business is going for the forseeable future no matter what the issue may be, I just hopoe he doesn't mind :)

Joseph was awesome! On time, professional, efficient and very knowledgeable. I will definitely be calling him again. No comparison to dealing with a shop or dealership. I would add a star if I could!! :)

Knowledgeable Technician, Courteous and easy to get along with. Very enthusiastic about his work. Customer satisfaction is his mantra. He returned with an auto part which was not given to him initially. Order clerks and customer reps need to do a better job as regards customer experience. diligent technicians like Joseph cannot carry the entire weight of your enterprise on their shoulders. Irrespective of the strong brand proposition and value compelling argument, any business could be replicated. Please refine the customer experience at the customer representative level of interaction, if Brembo pads are stated as being used, please ensure the technicians get the right part. This is an ethical and integrity requirement to ensure the long-term profitability and sustainability of your business

Joseph showed up on time to replace my faulty starter which had previously been installed by Your Mechanic. While I was frustrated with the customer service department I couldn't take it out on him. He had the part installed within 15 minutes and I was ready to go. He was very informed and well taught on how to troubleshoot issues as my vehicle was flooded with no codes showing what was wrong & he knew a trick to determine the answer, got me up and on my way. :-)

Joseph is great. He is on time and even earlier than expected. My car has a stubborn bolt that wouldn't open for him to change the belts. He didn't give up and his persistent efforts fixed the problem after getting a more powerful tool. I am greatly appreciate that he tried to do the right way by coming back with the right tool.

This was my first time using 'Your Mechanic". It was the best experience I have ever had. Joseph arrived early for the appointment, he got straight to work, he completed the work within the hour. I was very pleased with his professionalism and feedback on the work. I loved the convenience factor of this service. I would definitely recommend him to my friends and family. Great job Joseph. - Sundeep Patel

Joseph was professional and showed up on time. He explained everything to me in a way I could understand. He worked quickly and let me know some things I should follow up with but was not pushy.