We wonder why the scale doesn't go higher?! This was our first time using Your Mechanic and we were very pleased. Ben called before he came, showed up early. Completed the repair quickly and completely. He demonstrated fantastic manners and a heart of God. We had the final receipt within minutes of completion. We feel like we just gained a personal mechanic! Thanks, Ben!
Carlos came out to my wife's work to help us solve a problem with our volvo that wouldn't start and was displaying all sort of funky error codes. After a brief investigation, Carlos determined correctly that the battery was dead. He went out to an auto parts store, got the battery, brought it back and replaced it. Turns out that's all she needed :) He was courteous, efficient, and friendly. A true professional and trustworthy mechanic.
Yourmechanic seems to find the best/knowledgeable mechanics who actually care about their customers and what they do. Dustin was able to re-set my car's transmission cables/rods in order for it to drive correctly again (scary not being able to reach 5th gear and higher speeds when you need to). Impressive also is the fact he was only there to check the system and assess the problem(s). He took the time to inform me of the possible necessary work that my car's transmission system may need and I feel more confident in dealing with the issues/concerns when they eventually do come up. I will always consider making an appointment with you guys before any shops and of course before contacting any dealership shops. Now I have two trusted mechanics from your crew to bug!