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Breck came to fix windshield wipers but was not able to get the proper parts at time of service. Took everything apart and found issue. He did find a part he thought would work at a nearby auto parts store, but it did not work so my wipers are still broken. I still got charged $85 for him showing up and fixing nothing with no guarantee of finding the proper part or completing the job at a later date. So what did I pay for exactly? I told the representative at Your Mechanic over the phone what the problem was. I didn't need Breck to come and tell me what I already knew, not fix it and still charge me a trip charge. Really??? Breck was very friendly and seemed knowledgeable but the communication between the Company and himself was subpar.
All good
Great communication. Nice person and good job.
Jeremiah showed up a few minutes early. We reviewed the issue (Starter). He slid under the car for a check, and then used his floor jack to lift the car high enough to operate on it. Within 30 minutes, it was done. No fuss, no muss and a very Professional Man. They said the price would be $270 and it was. Easiest car repair in a while, although I have been a loyal customer of my current mechanic for 12 years or more.