by Terry from Spring, TX 77373
original apt was for 10-2 at 3:15, but Quentin was unable to get the alternator. He did text me in a timely fashion informing me the part would be available in the morning on 10-3. He said he would get to my house around 10:30, earlier if possible. He texted me the next morning and did arrive 30 minutes early. The alternator was replaced very quickly and he then charged my battery. There were no surprise fees. He did suggest I replace my battery soon, but there was no pressure from him to let him do it. When driving to work the "check engine " light came on. I texted Quentin and he replied in a timely manner. He suggested it could be the computer needs resetting. He also suggested I go to a certain auto parts house and get a diagnostics run at no charge.
I am extremely pleased with Quentin and My Mechanic.