Mr. Smith is definitely a highly recommended Mechanic. If I recommend trusting any mechanic to do the job correctly, efficiently, and quickly, it would be this impressive gentleman. He has an impressive repertoire of skills and knowledge of vehicles. Also, this man served in the United States Marine Corps, which explained his diligence and energy. You want a mechanic who is confident and accomplished? Then Ben Smith is definitely the man to call upon. 5 Star service, 5 Star Workmanship, and 5 Star Customer Satisfaction.
Maxwell arrived promptly and was very patient as I described the issue with my car. He found the problem quickly to be bad gasoline in my tank. After working on the spark plugs he had the car running in a few minutes. He was very knowledgeable and took time to explain all he was doing and provided good advice. I was very pleased with his service visit and will recommend him to others.
He was great! he knew what he was doing? He did his job quick! He was well on time, and very patient. He told my husband everything he needed to know about our car. And boy does it ride well. Like my husband says it like sitting on a couch riding in a car. Thanks, Maxwell very experienced in what he do.
original apt was for 10-2 at 3:15, but Quentin was unable to get the alternator. He did text me in a timely fashion informing me the part would be available in the morning on 10-3. He said he would get to my house around 10:30, earlier if possible. He texted me the next morning and did arrive 30 minutes early. The alternator was replaced very quickly and he then charged my battery. There were no surprise fees. He did suggest I replace my battery soon, but there was no pressure from him to let him do it. When driving to work the "check engine " light came on. I texted Quentin and he replied in a timely manner. He suggested it could be the computer needs resetting. He also suggested I go to a certain auto parts house and get a diagnostics run at no charge.
I am extremely pleased with Quentin and My Mechanic.
Arrived early, knew me by name, extremely professional and answered any questions I had. Found the issue, fixed it, and even stayed a little extra just to make sure things were working properly instead of taking off immediately. Explained all the costs and made sure I understood what was being charged. Great service will definitely recommend!
Keith was very courteous, professional and knowledgeable. He took the time to explain how the CKP works and replaced a hard-to-get-to part in a snap. He also answered many of my concerns I had with my 2008 Jeep Patriot. I will definitely use YourMechanic in the future.
Arrived on time. Very personable and puts the customer's interest first. He pointed out a couple of things that would need replacing soon (It is a 12 year old car so no surprises there) but I did not feel any pressure to add them to the work list.