I'm an ASE certified technician and have more than 30 years experience working in the industry. I'm also an automotive instructor and have more than 11 years experience working at Chevrolet and Mitsubishi dealerships. Having worked on military aircrafts and heavy equipment, I'm comfortable with vehicles of any size or shape!
Ben was phenomenal. He called to let me know he would be arriving within 10 minutes. Ben was professional and very knowledgeable. He quickly diagnosed the problem and provided an estimate to repair. Upon my agreement to proceed, he ordered the part, got the part and installed. All in far less time than my normal visit to a dealer or auto shop. I highly recommend Ben and will use him again when needed. This is way way better than going to an auto repair shop.
Extremely happy to have my f150 back in proper working order. Ben was awesome. I received a text to let me know he was on his way, then again when he arrived. He correctly diagnosed my vehicle and was done with the rear rotors and pads before I knew it. This guy really knows his way around a vehicle and I have already recommended him/your mechanic.com to others. I honestly don't think I will be using traditional repair shops again. Thanks Ben!
Ben was great! He was prompt to the appointment and very friendly and knowledgeable. I will definitely be requesting him in the future should I need automotive work done.
It wasn't good, it was great. Ben was very friendly and explained everything. If I ever need something else done I will be sure to call you and make sure that I get Ben again.
Ben arrived early, after calling to ask me if I was interested in moving the appointment up. Once there, he was friendly and diagnosed the issue quickly.
Well Ben called me round 2 because I thought I schedule my appointment today, but actually it was tomorrow. Luckily somebody cancel their appointment and he showed up real fast. I was so happy he came and he fixed the problem and gave me a full inspection. I will MOST DEFINETLY recommend this guy to anybody. Very friendly and professional. THANKS SO MUCH BEN. I really appreciate it. :)
Great service, followed up with previous issues & has lots of knowledge of what to check instead of just recommending expensive service first.
I wish I could give 10 stars but unfortunately five is the most that I can give. I want to say Ben is excellent!!!!! I highly recommend him for any mechanic job that you have. I had to have a fuel pump replaced and he was prompt,courteous and certainly knowledgeable and my car is up and running. I am so thankful and grateful for Ben and I would definitely use him for all future mechanical issues that I have with my cars.
Ben arrive ahead of schedule. He was thorough with his diagnosis and worked fast to get me back on the road. Thank you Ben.
Ben was awesome! He showed up early and ready to work. He was polite, knowledgeable, and has a positive attitude that put me at ease immediately. The experience with your mechanic.com and Ben in particular was completely painless. I love that I could continue with my day at home and not be stuck in a repair shop. I have already bragged to family and friends about my experience. I look forward to my next experience with yourmechanic.com.
This was my first time using yourmechanic.com. Ben called me saying that he was done with his appointment and would like to see if he can come out early. He came out to look at my truck an hour earlier. I told him what was happening and he went on to look at my truck. He found the problem, I thought it was something major. He was nice, efficient, and helpful. I would recommend him to anyone.
The experience made me feel better about what I need to do to my car. I wish I had not towed it to the dealer and called YourMechanic first
Ben is absolutely Awesome! A very professional, knowledgeable and courteous mechanic who was able to resolve my issue in record time. In addition his friendly and positive attitude is top notch. Will definitely recommend YourMechanic to friends and family.
Ben did a Pre-Purchase Inspection at the dealers.I was not present but was very satisfied with the thoroughness of the report.
Prompt, in fact early. He's very knowledgeable. A honest mechanic, which is rare. I'm soo happy to have found some to repair and maintenance our vehicles.
Ben arrived on time and worked dilligently to get me ready for the road. He was knowledgeable and hardworking.
Was very preased with the job,very professional and accurate,he knows his job.will be happy to use him in the future time also to reffers my friends they ask for him for their cars repair.Thanks mr Ben.
Prompt - Came early and finished the job early. Friendly mechanic explained the procedure and executed on time. Should have bought the parts separately - Your Mechanic cost on the parts had a 30% at least markup.
Thank you so much for the detailed assessment and repair of my brakes. I really appreciate everything you did.
He's the Best you have. Professional, fast, courteous, and knows how to answer questions!! Give the man a raise and let him Teach/Train the rest on guest service. I was extremely satisfied with his service. Thank you Ben!
Ben was wonderful, courteous and professional. He was able to get to me very quickly and resolve the problem. I am very happy and will be calling you again when I need my car repaired.
Had timing belt replaced- Amazing !!! Ben did a great job, he is professional and knows what he is doing. My car runs like it did when it was new. I will be using Ben from now on for all my car repairs! Nice guy also. BTW I am a real customer my service was done on 9/23/2016. I can't say enough about how happy I am with the work Ben did today. You have ALL my business!!!
I had a wonderful experience with Ben Smith. He was very skillful and value his experience. This was my first time calling My Mechanic...I will use them again.
Not only was been on time and EXTREMELY courteous and professional, but he noticed that the last place that worked on my truck didn't tighten the caliper bolts down and that the calipers were shaking around and causing the grinding in my brakes. He could have gone through with the full service and lied about it but he was 100% HONEST - a rare thing in today's world. Instead of leaving to find if someone "might" have the part - he had a couple of bolts that fit perfectly from his own supply! Ben saved me over $100 and had me back on the road in no time. Oh and I should mention that it was raining off and on - and Ben never missed a beat. I'll be using Ben as my regular mechanic from now on! And for all of y'all in Cypress... Ben's an avid deer & hog hunter! A big plus in my book!
I tell u what, this company is for REAL. Ben got to my house, in 1 1/2 hrs got me up and running. It turned out to be an electrical issue, he found the problem and BAM, I'M ON THE ROAD AGAIN !, $70: is all I was charged GOOD JOB, I'm very pleased.
I could not be happier with Ben's work. He himself was professional and on time, but most importantly he did the work properly. I have sought automotive repair and maintenance from many sources including multiple dealers and I keep finding crooked and/or incompetent work being done, so it is a relief YourMechanic connected me with Ben. Having him come by and work on my car while I take care of my 4 month old and 3 year old daughters was a very big advantage, but the most important asset he brought was his decades of expertise in mechanical engineering. I cannot emphasize enough how hard it is to find someone who actually knows what they are doing. In the midst of a growing family and the responsibilities that come with it, having an honest go-to guy to take care of a large asset like my car is a huge relief. He helps me take care of my other baby.
Ben was very professional and completed the job promptly with no problems. He was very friendly and knowledgeable. I will definitely seek his service next time I need work done on my car.
Ben was Great! Arrived on time, was polite and knowledgeable. Very efficient, done in under an hour. I will likely use YourMechanic going forward. I would highly recommend Ben and the YourMechanic service to friends and family. Or anyone.
I finally found a mechanic who not only knows his business, is friendly, is punctual, works cleanly and WHO IS HONEST! A very rare breed in today's world. I trust Ben to fix my car correctly and charging me fairly and honestly. I told all my friends about Ben and Yourmechanic, an awesome company. Please don't change anything, you rock! A friend recommended Yourmechanic and Ben to me, and that was in fact a wonderful gift.