I have been an automotive technician since 1980 and am ASE certified. I'm also an automotive instructor and have more than 11 years experience working at Chevrolet and Mitsubishi dealerships. Having worked on military aircraft and heavy equipment, I'm comfortable with vehicles of any size or shape! My customers can count on me to provide high quality service in every appointment.
Ben was very knowledgeable and experienced. He was at the appointment ahead of time and very quick with the diagnosis. I was very pleased as a first time customer.
What a wonderful first experience! Everything was perfect. The communication was excellent. Ben was scheduled for a pre-purchase inspection on the 350Z. What got my attention first was how helpful and enthusiastic he sounded on the telephone. He was very patient, as I was arriving from another state. He arrived early at the perfect address. He had a warm smile and extended his hand and shook mine. He told me about his extensive history and I could tell immediately by the way he was sizing up the car that he was very experienced. He took his time and did a very thorough inspection. Nothing was missed that I could tell. The report was probably in my email before he even left the site. He conversed with me freely and answered all my questions. I would definitely recommend Ben for any of your mechanical auto needs. AAAAAAA+++ Thanks Ben!
What a pleasant friendly yet highly professional character. Arrived early for the appointment and performed his job to my highest expectations. I was surprised to see his expertise on the job. Very calm, polite and respectful gentleman. Do not hesitate to book Ben and you will be shocked with the exceptions.
I have had Ben work on 3 different vehicles and he has always done an excellent job. He is timely, neat, cordial, works quickly, and explains things so that I can understand them. I trust his work and his recommendations.
Ben is a very knowledgeable professional mechanic. He was very helpful and provided excellant information about my car including future potential maintenance problems. Ben is big asset to Yourmechanic!
Outstanding service! Ben arrived ahead of schedule, quickly diagnosed the problem, and provided a temporary fix until I can order the part for repair. I highly recommend Ben and will definitely use him and Your Mechanic again for my car repair needs.
Ben was phenomenal. He called to let me know he would be arriving within 10 minutes. Ben was professional and very knowledgeable. He quickly diagnosed the problem and provided an estimate to repair. Upon my agreement to proceed, he ordered the part, got the part and installed. All in far less time than my normal visit to a dealer or auto shop. I highly recommend Ben and will use him again when needed. This is way way better than going to an auto repair shop.
Extremely happy to have my f150 back in proper working order. Ben was awesome. I received a text to let me know he was on his way, then again when he arrived. He correctly diagnosed my vehicle and was done with the rear rotors and pads before I knew it. This guy really knows his way around a vehicle and I have already recommended him/your mechanic.com to others. I honestly don't think I will be using traditional repair shops again. Thanks Ben!
Ben was on time, extremely polite and very knowledgeable. I would refer him again and again to anyone looking for an excellent technician.
Ben was great! He was prompt to the appointment and very friendly and knowledgeable. I will definitely be requesting him in the future should I need automotive work done.
It wasn't good, it was great. Ben was very friendly and explained everything. If I ever need something else done I will be sure to call you and make sure that I get Ben again.
Very knowledgeable and goes above and beyond to ensure quality service. Was very prompt, showed up a little early.
Ben arrived early, after calling to ask me if I was interested in moving the appointment up. Once there, he was friendly and diagnosed the issue quickly.
Well Ben called me round 2 because I thought I schedule my appointment today, but actually it was tomorrow. Luckily somebody cancel their appointment and he showed up real fast. I was so happy he came and he fixed the problem and gave me a full inspection. I will MOST DEFINETLY recommend this guy to anybody. Very friendly and professional. THANKS SO MUCH BEN. I really appreciate it. :)
I have had Ben do work for me before and he is as goo d as it gets. Excellent work and attitude. 5 stars is not enough.
Arrived about 45 min later than the scheduled time, but it was rush hour so I fully expected that. He seemed a little bit hurried, but did a great job.
I tell u what, this company is for REAL. Ben got to my house, in 1 1/2 hrs got me up and running. It turned out to be an electrical issue, he found the problem and BAM, I'M ON THE ROAD AGAIN !, $70: is all I was charged GOOD JOB, I'm very pleased.
I could not be happier with Ben's work. He himself was professional and on time, but most importantly he did the work properly. I have sought automotive repair and maintenance from many sources including multiple dealers and I keep finding crooked and/or incompetent work being done, so it is a relief YourMechanic connected me with Ben. Having him come by and work on my car while I take care of my 4 month old and 3 year old daughters was a very big advantage, but the most important asset he brought was his decades of expertise in mechanical engineering. I cannot emphasize enough how hard it is to find someone who actually knows what they are doing. In the midst of a growing family and the responsibilities that come with it, having an honest go-to guy to take care of a large asset like my car is a huge relief. He helps me take care of my other baby.
Ben was very professional and completed the job promptly with no problems. He was very friendly and knowledgeable. I will definitely seek his service next time I need work done on my car.
Ben was Great! Arrived on time, was polite and knowledgeable. Very efficient, done in under an hour. I will likely use YourMechanic going forward. I would highly recommend Ben and the YourMechanic service to friends and family. Or anyone.
I finally found a mechanic who not only knows his business, is friendly, is punctual, works cleanly and WHO IS HONEST! A very rare breed in today's world. I trust Ben to fix my car correctly and charging me fairly and honestly. I told all my friends about Ben and Yourmechanic, an awesome company. Please don't change anything, you rock! A friend recommended Yourmechanic and Ben to me, and that was in fact a wonderful gift.
Ben was very professional and very good at the job he preformed. He help me understand i will need new break pad in the back soon. I could not have asked for a better Mechanic working on my car thank you Your Mechanic and Ben Smith.
Ben brings professionalism to another level. He is thorough in his inspections, savvy and experienced! Ben also fashions a superb work ethic! The guy is just plain nice too! He even washed my car.
I'm new to YourMechanic and wasn't there when Ben first arrived. We also had some issues finding parking since I live downtown. I say this only because Ben took it all in stride and was incredibly patient with me. Once he go started, the scheduled hour appointment only took 45 minutes to complete - Ben was efficient, friendly and helpful throughout. It sounded as though initially he expected that I would need to take my car to a shop for extensive repairs, but he somehow managed to make the more serious repairs himself while I waited at home on the couch. After fearing a big bill, it was a very welcome surprise to have my Fusion back in complete working order so soon. Thanks, Ben!
Ben was very professional and knowledgeable. I ask a question he gave me an answer right away. I would definitely recommend Ben @ Your Mechanic to family and friends.
Texted and let me know that he was going to be a little late, which was fine. Rotated the tires before I even knew he arrived for the appointment. Gave him the keys and he changed the oil quickly. Fast and efficient. Later on I also noticed that he put a shine on the tires - very nice surprise!
Ben has been nothing short of Fantastic. A true professional, knew exactly what needs to be done and was able to complete a fairly complex task in a short period of time. I Highly Recommend Ben to anyone and would trust his judgement with any auto service solution.
Mr. Smith was very knowledgeable with the mechanics of my automobile, he was prompt. Basically I've recommended his/your services to all out Veterans living at this facility and sisters who live Northwest in need of a professional auto business and believe me I've had some horrible expediencies when it comes to Good Auto Mechanics, Two Thumbs Up!!!!!!!!!!!
First class service all the way, to begin with I greatly appreciated him begin ahead of the schedule time and finishing my car sooner than expected. Ben not only service my vehicle efficiently and effectively in a timely manner, but once more offered additional services and recommendations. To you sir, I thank you for your professionalism.