I'm an ASE certified technician and have more than 30 years experience working in the industry. I'm also an automotive instructor and have more than 11 years experience working at Chevrolet and Mitsubishi dealerships. Having worked on military aircrafts and heavy equipment, I'm comfortable with vehicles of any size or shape!
Very professional, very efficient, very knowledgeable and very patient with questions.
I wish I could give 10 stars but unfortunately five is the most that I can give. I want to say Ben is excellent!!!!! I highly recommend him for any mechanic job that you have. I had to have a fuel pump replaced and he was prompt,courteous and certainly knowledgeable and my car is up and running. I am so thankful and grateful for Ben and I would definitely use him for all future mechanical issues that I have with my cars.
Ben was awesome! He showed up early and ready to work. He was polite, knowledgeable, and has a positive attitude that put me at ease immediately. The experience with your mechanic.com and Ben in particular was completely painless. I love that I could continue with my day at home and not be stuck in a repair shop. I have already bragged to family and friends about my experience. I look forward to my next experience with yourmechanic.com.
This was my first time using yourmechanic.com. Ben called me saying that he was done with his appointment and would like to see if he can come out early. He came out to look at my truck an hour earlier. I told him what was happening and he went on to look at my truck. He found the problem, I thought it was something major. He was nice, efficient, and helpful. I would recommend him to anyone.
Prompt, in fact early. He's very knowledgeable. A honest mechanic, which is rare. I'm soo happy to have found some to repair and maintenance our vehicles.
Was very preased with the job,very professional and accurate,he knows his job.will be happy to use him in the future time also to reffers my friends they ask for him for their cars repair.Thanks mr Ben.
Prompt - Came early and finished the job early. Friendly mechanic explained the procedure and executed on time. Should have bought the parts separately - Your Mechanic cost on the parts had a 30% at least markup.
He's the Best you have. Professional, fast, courteous, and knows how to answer questions!! Give the man a raise and let him Teach/Train the rest on guest service. I was extremely satisfied with his service. Thank you Ben!
Ben was wonderful, courteous and professional. He was able to get to me very quickly and resolve the problem. I am very happy and will be calling you again when I need my car repaired.
Had timing belt replaced- Amazing !!! Ben did a great job, he is professional and knows what he is doing. My car runs like it did when it was new. I will be using Ben from now on for all my car repairs! Nice guy also. BTW I am a real customer my service was done on 9/23/2016. I can't say enough about how happy I am with the work Ben did today. You have ALL my business!!!
I had a wonderful experience with Ben Smith. He was very skillful and value his experience. This was my first time calling My Mechanic...I will use them again.
Ben provided excellent service and was very knowledgeable of his craft. I would definitely refer me as well as request his services again.
I highly recommend Ben. He was very timely, professional, thorough, knowledgeable, and in my opinion, a stand up guy! The pre-inspection service was very convenient. He met me at the car lot and the service price was very reasonable. Thanks Ben. It was a pleasure doing business with you.
I tell u what, this company is for REAL. Ben got to my house, in 1 1/2 hrs got me up and running. It turned out to be an electrical issue, he found the problem and BAM, I'M ON THE ROAD AGAIN !, $70: is all I was charged GOOD JOB, I'm very pleased.
I could not be happier with Ben's work. He himself was professional and on time, but most importantly he did the work properly. I have sought automotive repair and maintenance from many sources including multiple dealers and I keep finding crooked and/or incompetent work being done, so it is a relief YourMechanic connected me with Ben. Having him come by and work on my car while I take care of my 4 month old and 3 year old daughters was a very big advantage, but the most important asset he brought was his decades of expertise in mechanical engineering. I cannot emphasize enough how hard it is to find someone who actually knows what they are doing. In the midst of a growing family and the responsibilities that come with it, having an honest go-to guy to take care of a large asset like my car is a huge relief. He helps me take care of my other baby.
Ben was very professional and completed the job promptly with no problems. He was very friendly and knowledgeable. I will definitely seek his service next time I need work done on my car.
Ben was Great! Arrived on time, was polite and knowledgeable. Very efficient, done in under an hour. I will likely use YourMechanic going forward. I would highly recommend Ben and the YourMechanic service to friends and family. Or anyone.
I finally found a mechanic who not only knows his business, is friendly, is punctual, works cleanly and WHO IS HONEST! A very rare breed in today's world. I trust Ben to fix my car correctly and charging me fairly and honestly. I told all my friends about Ben and Yourmechanic, an awesome company. Please don't change anything, you rock! A friend recommended Yourmechanic and Ben to me, and that was in fact a wonderful gift.
Ben was very professional and very good at the job he preformed. He help me understand i will need new break pad in the back soon. I could not have asked for a better Mechanic working on my car thank you Your Mechanic and Ben Smith.
Ben brings professionalism to another level. He is thorough in his inspections, savvy and experienced! Ben also fashions a superb work ethic! The guy is just plain nice too! He even washed my car.
I'm new to YourMechanic and wasn't there when Ben first arrived. We also had some issues finding parking since I live downtown. I say this only because Ben took it all in stride and was incredibly patient with me. Once he go started, the scheduled hour appointment only took 45 minutes to complete - Ben was efficient, friendly and helpful throughout. It sounded as though initially he expected that I would need to take my car to a shop for extensive repairs, but he somehow managed to make the more serious repairs himself while I waited at home on the couch. After fearing a big bill, it was a very welcome surprise to have my Fusion back in complete working order so soon. Thanks, Ben!
Ben was very professional and knowledgeable. I ask a question he gave me an answer right away. I would definitely recommend Ben @ Your Mechanic to family and friends.
Texted and let me know that he was going to be a little late, which was fine. Rotated the tires before I even knew he arrived for the appointment. Gave him the keys and he changed the oil quickly. Fast and efficient. Later on I also noticed that he put a shine on the tires - very nice surprise!
Ben has been nothing short of Fantastic. A true professional, knew exactly what needs to be done and was able to complete a fairly complex task in a short period of time. I Highly Recommend Ben to anyone and would trust his judgement with any auto service solution.
Mr. Smith was very knowledgeable with the mechanics of my automobile, he was prompt. Basically I've recommended his/your services to all out Veterans living at this facility and sisters who live Northwest in need of a professional auto business and believe me I've had some horrible expediencies when it comes to Good Auto Mechanics, Two Thumbs Up!!!!!!!!!!!
First class service all the way, to begin with I greatly appreciated him begin ahead of the schedule time and finishing my car sooner than expected. Ben not only service my vehicle efficiently and effectively in a timely manner, but once more offered additional services and recommendations. To you sir, I thank you for your professionalism.
I had my spark plugs changed by ben today and he was very very nice, cordial and knowledgeable. I would have him work on my vehicle again in the furure.
Resolved 4 out of 5 error codes. I was looking at thousands of dollars of repairs after speaking with 4 mechanics. He took care of 4 issues for the price of $100. I'll work with him again to resolve the final issue later.
Ben was very thorough in explaining to me his findings. He is professional and friendly. I will definitely be coming back and will surely recommend him to others I know that need a good honest mechanic. Thank you very much for ensuring my confidence in my vehicle again.