Ben

37 years of experience
Houston, TX

I have been an automotive technician since 1980 and am ASE certified. I'm also an automotive instructor and have more than 11 years experience working at Chevrolet and Mitsubishi dealerships. Having worked on military aircraft and heavy equipment, I'm comfortable with vehicles of any size or shape! My customers can count on me to provide high quality service in every appointment.

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on February 19

GREAT! I was looking into buying a used car and decided it would be wise to have a mechanic look at.I scheduled the appointment to be performed at the dealership but I could not be there. Ben arrived on time and just communicated with the sales rep. When all said and done and many questions later, I decided to pass on the vehicle. I was grateful for Ben's advice, patience, and knowledge. I'm looking at another vehicle and you had better know I'm trusting Ben once again!


on February 02

Very satisfied. Office staff please get your act together and order the right parts the first time. Quality control and effective time management is imperative. Again, your business model could be replicated.


on February 01

Courteous, knowledgeable, and kept in touch each step of the way. The wrong part was ordered and Ben handled things like a champ. I would certainly have no problems recommending.


on January 15

Ben was very knowledgeable and experienced. He was at the appointment ahead of time and very quick with the diagnosis. I was very pleased as a first time customer.


on January 13

What a wonderful first experience! Everything was perfect. The communication was excellent. Ben was scheduled for a pre-purchase inspection on the 350Z. What got my attention first was how helpful and enthusiastic he sounded on the telephone. He was very patient, as I was arriving from another state. He arrived early at the perfect address. He had a warm smile and extended his hand and shook mine. He told me about his extensive history and I could tell immediately by the way he was sizing up the car that he was very experienced. He took his time and did a very thorough inspection. Nothing was missed that I could tell. The report was probably in my email before he even left the site. He conversed with me freely and answered all my questions. I would definitely recommend Ben for any of your mechanical auto needs. AAAAAAA+++ Thanks Ben!


on January 12

What a pleasant friendly yet highly professional character. Arrived early for the appointment and performed his job to my highest expectations. I was surprised to see his expertise on the job. Very calm, polite and respectful gentleman. Do not hesitate to book Ben and you will be shocked with the exceptions.


on January 12

I have had Ben work on 3 different vehicles and he has always done an excellent job. He is timely, neat, cordial, works quickly, and explains things so that I can understand them. I trust his work and his recommendations.


on January 10

Ben is a very knowledgeable professional mechanic. He was very helpful and provided excellant information about my car including future potential maintenance problems. Ben is big asset to Yourmechanic!


on February 06

The work got done, and done well, but there were a few issues. I had made a diagnostic appointment to get my headlight fixed and after about 1 1/2 hours he concluded that it was a broken wire. He didn't have the things to fix it and said he would come back that afternoon to fix the problem. I never received a call and he never returned that day. I finally called customer service after lunch the next day and got another appointment for a few days later. I purposely made an appointment for 3:00 because it worked well with my work schedule (he came to my office to fix the car) and he showed up 2 hours early at a time that was super inconvenient for me without any warning (he had tried to call but I don't answer numbers that I don't know while I'm working, I would have answered if it was closer to my appointment time-because I would have been expecting him to be coming soon). I ended up unlocking my car for him to do the work on it and going back into my office and he said he would call me before he left. He never called and I didn't even know he left until I got a receipt in my email for the work: A receipt for work that I didn't sign for, and I didn't get to make sure was complete before he left. I'm glad that the work was done and he's a super nice guy, but the communication could have been better.


on January 03

Outstanding service! Ben arrived ahead of schedule, quickly diagnosed the problem, and provided a temporary fix until I can order the part for repair. I highly recommend Ben and will definitely use him and Your Mechanic again for my car repair needs.


on February 10

Ben was absolutely amazing!!! He arrived on time and was so professional. From this point on, I'd only choose Ben.


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Honda Accord
on December 05

Ben was phenomenal. He called to let me know he would be arriving within 10 minutes. Ben was professional and very knowledgeable. He quickly diagnosed the problem and provided an estimate to repair. Upon my agreement to proceed, he ordered the part, got the part and installed. All in far less time than my normal visit to a dealer or auto shop. I highly recommend Ben and will use him again when needed. This is way way better than going to an auto repair shop.


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Ford F-150
on November 30

Extremely happy to have my f150 back in proper working order. Ben was awesome. I received a text to let me know he was on his way, then again when he arrived. He correctly diagnosed my vehicle and was done with the rear rotors and pads before I knew it. This guy really knows his way around a vehicle and I have already recommended him/your mechanic.com to others. I honestly don't think I will be using traditional repair shops again. Thanks Ben!


on December 12

Ben was on time, extremely polite and very knowledgeable. I would refer him again and again to anyone looking for an excellent technician.


on November 21

Ben was great! He was prompt to the appointment and very friendly and knowledgeable. I will definitely be requesting him in the future should I need automotive work done.


on September 24

Had timing belt replaced- Amazing !!! Ben did a great job, he is professional and knows what he is doing. My car runs like it did when it was new. I will be using Ben from now on for all my car repairs! Nice guy also. BTW I am a real customer my service was done on 9/23/2016. I can't say enough about how happy I am with the work Ben did today. You have ALL my business!!!


on October 16

I tell u what, this company is for REAL. Ben got to my house, in 1 1/2 hrs got me up and running. It turned out to be an electrical issue, he found the problem and BAM, I'M ON THE ROAD AGAIN !, $70: is all I was charged GOOD JOB, I'm very pleased.


on May 09

I could not be happier with Ben's work. He himself was professional and on time, but most importantly he did the work properly. I have sought automotive repair and maintenance from many sources including multiple dealers and I keep finding crooked and/or incompetent work being done, so it is a relief YourMechanic connected me with Ben. Having him come by and work on my car while I take care of my 4 month old and 3 year old daughters was a very big advantage, but the most important asset he brought was his decades of expertise in mechanical engineering. I cannot emphasize enough how hard it is to find someone who actually knows what they are doing. In the midst of a growing family and the responsibilities that come with it, having an honest go-to guy to take care of a large asset like my car is a huge relief. He helps me take care of my other baby.


on September 23

I highly recommend Ben. He was very timely, professional, thorough, knowledgeable, and in my opinion, a stand up guy! The pre-inspection service was very convenient. He met me at the car lot and the service price was very reasonable. Thanks Ben. It was a pleasure doing business with you.


services

  • Headlight Assembly - Left...

car

Mitsubishi Galant
on October 15

Ben was very professional and completed the job promptly with no problems. He was very friendly and knowledgeable. I will definitely seek his service next time I need work done on my car.


on October 21

Ben was Great! Arrived on time, was polite and knowledgeable. Very efficient, done in under an hour. I will likely use YourMechanic going forward. I would highly recommend Ben and the YourMechanic service to friends and family. Or anyone.


services

  • ac inspection

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Buick LeSabre
on October 23

I finally found a mechanic who not only knows his business, is friendly, is punctual, works cleanly and WHO IS HONEST! A very rare breed in today's world. I trust Ben to fix my car correctly and charging me fairly and honestly. I told all my friends about Ben and Yourmechanic, an awesome company. Please don't change anything, you rock! A friend recommended Yourmechanic and Ben to me, and that was in fact a wonderful gift.


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Honda Civic
on October 30

Ben was very professional and very good at the job he preformed. He help me understand i will need new break pad in the back soon. I could not have asked for a better Mechanic working on my car thank you Your Mechanic and Ben Smith.


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BMW 325i
on November 04

Ben brings professionalism to another level. He is thorough in his inspections, savvy and experienced! Ben also fashions a superb work ethic! The guy is just plain nice too! He even washed my car.


on July 02

He called at 8AM (had a 1pm appointment) and informed me there was an earlier slot open, so I had my car fixed and ready to go by 10:30AM rather than having to wait all day! Great service and in great time.


on April 04

THANKS BEN FOR ALL U DO BEING ABLE TO TRUST A MECHANIC IS HARD BUT I GIVE YOU A+ RATING FOR FIXING MY CAR YOU ARE THE BOMB.COM KEEP UP THE GOOD WORK THANKS FOR BEING REAL IN THE WORK THAT YOU DO 馃殭馃殬馃殫馃殨馃憦馃憦馃憦馃憦馃憦馃憦馃憣馃憣馃憣馃憣VERY HAPPY CUSTOMER 馃槂馃槂馃槂馃槂馃槂馃槂馃榾馃榾馃榾馃槃馃槃馃槃馃槃馃槃馃槃馃槃馃槃馃槃


on December 04

YourMechanic is an exceptional auto care service. They provide proficient and professional service. The service is very convenient for the service to be able to come to your location. MyMechanic arrived an hour early, which was great. . The prices are very reasonable compared to other auto shops. My car is running amazingly excellent. Oh, don't forget to use the Mystery Oil. It is great. I give the service 5 stars and 10 if I could. Thank you. I will continue to use YourMechanic in the future.


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Nissan 350Z
on December 04

This is the second time Ben has repaired one of my vehicles. Each time he has called as soon as he is in possession of the required parts and offered to repair the vehicle ahead of schedule, which was much appreciated. As before, Ben arrived and went right to work on the repair. The window motor was replaced much faster than my expectation and worked flawlessly. Great job!


on December 01

Found the service to be easy to use online with a very quick response time on estimate. The service was more than competitive with previous estimates. It was apparent Ben knew what he was doing and carried out his task in a proficient manner. I have already recommended My Mechanic to friends and relatives.


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Ford Fusion
on April 07

Ben showed up on time and gave me a quick call so I could get him in our gate. He was an absolutely amazing personality and mechanic. He had the old part out and the new part on the vehicle in under 20 minutes. The computer resetting took longer than the installation! The car is running well and cannot find any problems with the service at all. Although I have used a house-call-car-doctor previously in another city, and find the costs of overhead gone and the convenience amazing, the parts and service guarantee from this company were the tipping points on my decision to go with YourMechanic.


Rating summary
5 star
479
4 star
26
3 star
8
2 star
4
1 star
18
How people describe Ben

Friendly

(235)

Professional

(241)

Competent

(202)

Courteous

(201)

Goes above and beyond

(178)

Expert

(185)

Knowledgeable

(213)

Timely

(198)

This mechanic is fully background checked and approved.


Spoken languages
English

How can we help?

Our service team is available 7 days a week, Monday - Friday from 6 AM to 5 PM PST, Saturday - Sunday 7 AM - 4 PM PST.

1-800-701-6230 · hi@yourmechanic.com