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Peter as always, was professional, arrived early, and began work immediately. Although there were parts unavailable at the time of appointment due to reasons beyond control, Peter was able to do a considerable amount of preparation work, location of alternative problems previously discussed, and put together a plan of action to be completed This wednesday, at the next appointment.
Very knowledgable. Will definitely reschedule with him again. This was my first time I used Your Mechanic and because of Peter will use them again.
This is my third or fourth time using Scott on different vehicles.He is always on time,friendly,clean and I trust what he tells me.Make him your private mechanic too.
Scott always does a great job.Very honest with inspection and service recommendations.Can work on BMWs.This is the fifth time I’ve requested Scott.Always on time and never an unpleasant surprise.
Diego is an awesome mechanic! He’s always very polite, respectful & very professional. He is very knowledgeable in his craft & has done an awesome job fixing our BMW.
To be quite honest, Diego is the best BMW mechanic that I've used in Phoenix...Bar NONE! I have several people waiting to hear the outcome of my experience and I will most definitely, and have already, recommended Diego. Thanks again for working on my car!
Quick and efficient. Friendly and professional.
Very friendly and professional at work.
My name is Brian Jones, and first, I would like to say, I'am a Veteran and I hope that still holds some weight in my country...Having said that I would never lie or mislead my fellow country men ...The guy was hands down on point from start to finish...As a BMW owner we love our cars but Dealer prices hurt...Well Micheal came to my house totally trusted him changed out my motor mounts half dealer cost .....and now my car is smooth as glass they even take pictures of your parts, and every detail of your car, there is nothing to loose, and all to gain by calling them ....I have a detailed report of a few minor things I need to replace all included with your service ....I'm going to use them from now on
I was nervous when first considering trying this service with my BMW. But I found the service very reasonable. Michael was a no-nonsense, straight forward person with my job. He showed up early and the whole event took just a little over an hour. I would definitely try this again for any future repairs and/or service. Thank you!
Benji arrived about 15 minutes early, which was a nice surprise. He asked me to describe the car's issues and it was immediately clear that he was an expert and was very experienced with high-end cars and electrical problems. Even though he quickly diagnosed the crux of the problem(s), he still took the time to check and rule out (or in) other potential sources and related system failures. This type of analysis never seems to occur at dealerships--instead, they jump to a conclusion (usually the most expensive) you are stuck with. The problem isn't solved or fully solved or some new problem crops up, and they explain why you now need to get more things done as well even though they supposedly weren't wrong with what they "fixed" first. Benji's approach was nothing like that. He was straightforward, logical, honest and smart. I also like knowing who is working on my car--which dealerships don't usually do. Instead, they put a "service advisor" buffer (and BS-er) between the car owner and the person actually doing the work--which leads to miscommunication and dissatisfaction. Customers don't need some bogus translator as though the techs can only speak in russian or some obscure language. Benji also showed me some of the read-outs he got as he tested things--which was helpful too. He understood the car's computer system and coding too--which is not simple in an M6. I would trust Benji with anything from a beloved 20yr old family volvo or pick-up truck to a Bugatti.
Great guy, and very knowledgeable. Happy to explain everything to me and show me what the issues were.
Very friendly and respectful
Super helpful and very professional and knowledgeable mechanic. Joel has patience and takes good care of your vehicle.
Joel was great. Everything was handled to completion. I look forward to having Joel address any other auto needs.
He did a great job and was very knowledgeable. I will be using him as my mechanic from now on.
Caleb was on time and went right to work. I had a few questions about BMW maintenance that he was happy to answer. It was nice to avoid the hassle of getting back to the shop after a repair. Overall a great experience.