by Stephen from Clearwater, FL 33764
Mark gets a 4, because my working life everyone expected a 10. A 2 or three would be a expected or sub par performance.
He arrived earlier than expected, was very pleasant and professional. My overall problem was outside of repairs the company deals with. A follow-up to another specialist still did not resolve the problem.
Finding your mechanic was sheer luck, and in the pleasant banter with Mark, I would not hesitate to call them again. All you have to know is how best to describe the problem.
From his assessment, a second specialist, when the car gets towed to a dealer, I have knowledge to make a decision on their perception of the problem.
Issue fixed, no, but there is no problem calling again.