I have been an automotive technician since 1997. Over my career I've worked as a mobile technician, run an independent shop, and at major dealership service centers. My abilities cover a wide range of Domestic, European, and Asian vehicles. I enjoy my job, and my customers can count on me to resolve all types of engine, drivability, or electrical problems.
Mark worked diligently. WE concluded that it was an electrical issue related to my alarm system. He assured me that alarm persons were in the area. Showing up with 2 ladies did not help matters. One used the restroom upon arrival. Bishop
He was great. I'm disappointed in your company that you won't repair the problem. It didn't seem like that major a repair. I will never use you again nor will I recommend your company.
Mark gets a 4, because my working life everyone expected a 10. A 2 or three would be a expected or sub par performance. He arrived earlier than expected, was very pleasant and professional. My overall problem was outside of repairs the company deals with. A follow-up to another specialist still did not resolve the problem. Finding your mechanic was sheer luck, and in the pleasant banter with Mark, I would not hesitate to call them again. All you have to know is how best to describe the problem. From his assessment, a second specialist, when the car gets towed to a dealer, I have knowledge to make a decision on their perception of the problem. Issue fixed, no, but there is no problem calling again.
Arrived on time, replaced switch in 10 minutest! Very dependable!
very nice person,very knowledgeable,i would use mark again..
Arrived on time and quickly diagnosed the problem.