Jeffery was GREAT! We had a bad alternator resulting in a dead battery which we could not change ourselves because of the location of the battery. Jeffery came and changed out the alternator and also charged the battery! All while my son was at work. When he left work, his car was fixed with a charged battery!! We were sure we would pay for the convience of having the mechanic fix it in the parkinglot at his work but no! The price was very reasonable, and a great mechanic with the best personality! I am telling everyone!
Very thorough. He has a Toyota background but was comfortable with a Mazda. Provided exactly what I was looking for: peace of mind that there were no hidden repairs looming.
I will book Chris again for our next car search.
Mark gets a 4, because my working life everyone expected a 10. A 2 or three would be a expected or sub par performance.
He arrived earlier than expected, was very pleasant and professional. My overall problem was outside of repairs the company deals with. A follow-up to another specialist still did not resolve the problem.
Finding your mechanic was sheer luck, and in the pleasant banter with Mark, I would not hesitate to call them again. All you have to know is how best to describe the problem.
From his assessment, a second specialist, when the car gets towed to a dealer, I have knowledge to make a decision on their perception of the problem.
Issue fixed, no, but there is no problem calling again.