by Lauren from Oklahoma City, OK 73159
Lee was nice and did a good job. He was about 30 minutes late. The 3.5 hour appointment turned into 8 hours. Our 378.00 quote turned into 5 hundred and something bucks. However, it was knocked down to 469. The 378 went to 421 after he showed up with the water pump timing kit instead of just the water pump like we asked. So we did it. Then at the end we owed more. Very frustrating. Also took our ENTIRE day. 915 appt was over at 5. After he took off we realized there was antifreeze all over the ground of the garage. So my husband had to clean up after him because we have dogs that go out there with us. Overall very frustrating first experience.