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A very nice and knowledgeable mechanic. Explained everything he was doing. He also gave my car a visual inspection and told me about a slightly cracked belt. Instead of upselling me to get more service done in near future, Lucas actually told me that belt should not be a problem in near future. Also taught me how to avoid dealership service departments' upselling. He is an honest mechanic, which is very hard to find in shops nowadays. On a scale of 0 - 10, I would give Lucas A+, which is 4.3/4 in some schools in case you're wondering. Also, you cannot tip him online :(
Lucas was early for the appointment (called in advance to make sure I was at the location, very appreciated) which was great. He took exactly an hour for my oil change appointment and was very courteous in our exchanges. Would definitely book Lucas again through YourMechanic.
Was on time and very friendly.He explain what he was doing and did and what the problem was very clearly..Very respectful..
I had a great experience with Aaron. He really helped to ensure that I knew what exactly was wrong with the car. He told me exactly what needed to be replaced and helped ensure that the repair would last me a while.
Professional and knowledgeable. Good communication.