Peter performed a pre purchase inspection on a 2011 MB SL550. This was an internet sale and I was not present at the dealership. Peter arrived promptly at the time arranged. The dealership owner said he was thorough and professional. I received a very thorough report within an hour of completion of his visit. Very detailed.
Terry was prompt and went right to work. He is very respectful and explained everything to us in detail. I am impressed with his knowledge and politeness. I am scheduling repairs for next week and am requesting that Terry be my mechanic from now on.
He came out to check on my car that wouldn't start. Verified that everything involved in the start up process was working fine (fuel pump, fuel pressure, ignition switch, starter, battery, fuses, etc.). Unfortunately my car simply wouldn't start after everything he checked out. He advised that the problem was with likely with my BCM and there wasn't really anything he could do about it while he was there. Even though he couldn't get it running on the spot he did give me the diagnosis that I needed so at least I can search for a cheap part and/or tell a dealer what's wrong when I tow it over there. Very knowledgeable about GMs.
Shaun is incredibly helpful and was willing to teach me about my car and answer questions. He even offered his knowledge on questions relating to other parts of the car besides the busted alternator. I called the shop I usually take my car to and they wanted twice as much as YourMechanic quoted me. I thought this entire process was a joke or a hoax but I am so thankful I decided to have just a little faith. Shaun is fantastic. I've already told my friends about him, and YourMechanic. Additionally, I have my next service issue scheduled.
Brandon arrived early and started right away. Contacted me when he was finished replacing the starter on my Malibu. Showed me that indeed it was a new starter and had be try it out. Car started up as if it was brand new. He even checked my brakes for me as I had some concerns. He did this for free... I'd highly recommend Brandon if your vehicle needs a little tlc.
Lukas did a great job replacing the engine mounts on our van. While working on the job he let us know that one of the engine mounts did not need to be replaced, and he also finished the job earlier than expected; our final bill ended up being $200 less than the original quote. He is a friendly guy, and it is obvious that his customers' satisfaction is very important to him. We look forward to hiring Lukas again in the future.