by Robert from Dallas, TX 75204
Jacob is amazing! I'm incredibly thankful that he is the mechanic that I was booked with and here's why...
Jacob arrived on time for our appointment. After I shared all of the parts that I had purchased with him, he began to work immediately. He has great service manners (which, frankly, isn't always the case in the industry) and just has good conversation.
The appointment began to run longer than expected, but it wasn't because of any lack of skill... instead, Jacob was going beyond-and-above service by ensuring parts were clean, my engine was running properly, and more. I appreciated his willingness to stay beyond the time he was expected because he wanted to make sure the job was done right.
Then, when I learned that I may need an additional part to actually get my car running, Jacob went WAY beyond the call and allowed for me to take a trip to the parts store to get the part needed from the shop (took 45+ mins alone) and install it to ensure I was able to drive after the weekend.
Most mechanics would've completed the job they were called for. Jacob completed the job I needed.
I would highly recommend Jacob to anyone who needs to service their car!
He will go way beyond what's requested to ensure you're happy with the service provided and you have everything that you need.
This is someone you can absolutely trust, which means a lot to someone like me.