I've been an automotive technician for 5 years. I've worked at independent shops and with diesel and am comfortable working on everything from small imports to large domestics. I love working with customers to figure out what needs to be done and I always look forward to my next challenge!
Toby was great. First he arrived about 30 minutes early which I appreciated. While he was unable to replace my fuel pump due to some pre-existing shoddy repairs that were done by a previous mechanic, he was extremely helpful in pointing out the problems he found. I will be calling for Toby in the future when I need other repairs and services.
Great service, very thorough, he took the time to review upcoming needs. During routine inspection he noticed air filter housing was lose. He tightened it for me as well. Highly recommended
Toby was on time and maybe a little early which I appreciated. Repair was completed BELOW initial estimate because initial the part I suspected had failed was OK. Toby, fitted some hoses and I have my windshield washers again at a VERY reasonable cost. I highly recommend Toby.
Toby was very friendly and was able to complete the work needed in a timely manner. He even went the extra mile to come back the same day with the correct replacement part that I needed (which was different than the work order I submitted).
Toby was helpful and professional. My car was in bad shape and Toby not only fixed the problems with my car but he gave me a piece of mind. Toby you are awesome and will do more business with you in the future.
Excellent just b! Toby arrived early. Was able to easily explain gongs to me since I am not technical. He was able to repair our car in freezing weather and the test and have me test to confirm it was working again. Thank you Toby for making my life easy! You are amazing!
This was my third service call with Toby and once again I'm very impressed with his professionalism and expertise. He is very prompt, honest and courteous and always explains and demonstrates his services.
Arrived a few minutes early and was able to complete the work and answer our questions. Would highly recommend Toby.
Excellent service and 100% efficient. I would recommend him to anyone who has a full time job and cannot be present when the job needs to be done. Very responsible and trustworthy.
He very kind professional dependable And I wouldn't never change my mechanic I trust him whole hearted he just a kind man thanks to him I can get to work safely ..can't thank him enough ..highly recommended him to any family and friends..
Toby was AMAZING. He showed up perfectly on time and changed my oil even in the rain. He was very professional and I will definitely be using him again. Thanks!
Toby was very prompt and proffessional. He quickly completely the job and explained other necessary additional problems. I will definitely book him for future repairs on my vehicle. And I would highly recommend him to friends and family. He is very skilled and knowledgeable.
I got what I needed to have done on my vehicle. However, Mr. Hannah needs to work on his attitude; he did not identify himself when he arrived. I had to ask him who he was. I did not pay to hear all of his personal "abusive family, mother/father business." I also did not like that he constantly overtalked and interrupted me while I tried to tell him what was wrong with my vehicle. He treated me like he was going out of his way to do me a favor. He was very patronizing and disrespectful! I do not like him. If he were the only mechanic around, I would wait and look for someone else to help me. Mr. Hannah, please decide to not make your customer's time about yourself. Your life will go much smoother when you do.
Friendly, interactive and knowledgeable He was eager to start working on my car and did exactly as expected. He was then thorough and pointed out a few things that he suggested to get replaced. But, unlike other shops, he actually showed me the worn part on the car.
Toby was on-time a little early even. Was very personable, got right to work inspecting my truck and installing new O2 sensors. I had replaced spark plugs previously and had not reinstalled the baffle for the mass air sensor and Toby took the time to install while finishing up his work.
Flower Mound, TX
Toby was awesome. Super friendly and great customer service. I had scheduled an exhaust manifold replacement but Toby was able to discover that it wasn't the exhaust manifold that needed to be replaced but rather it was some loose bolts connecting the manifold to the exhaust that were causing the problem. I highly recommend Toby for your next service. Thanks
Toby was great! Called me to let me know he was running a bit late and showed up shortly afterwards. Got straight to work and had my radiator replaced an about two hours. Totally recommend Toby and Your Mechanic!
Repaired my problem (that 2 other mechanics were not able to figure out) after correctly diagnosing the problem. Had me up and running fairly quick. Highly recommend.
Toby was great. He put me at ease about using a mobile mechanic as opposed to taking my car to a shop. The quality of his work was excellent and he took the time to make sure the job was done right the first time!
Toby was very professional and courteous. also he went through my car and let me know what needs to be done with it he checked all my fluids to check my tire pressure he was great thank you Toby
Toby was great. He came early and got right to work. He finished my car repair in a timely manner and cleaned up nicely. Toby was very professional. He explained what the problem was and even showed me the damage parts. After he left, a problem developed with the repair. Toby returned promptly and located the problem ( a lug nut had fallen into the dust shield) and quickly fixed it. I appreciated Toby's helpful and friendly attitude and will definitely use this service again.
This was my second service call I had with Toby and once again I was very impressed and pleased with Toby's' knowledge and ability to diagnose and repair the problem. Toby is very thorough and personable, always taking the time to explain and show the repair. I will definitely continue to use Your Mechanic for future work and would hope Toby would be the technician that responds.
Toby was very personable. I was not able to go with him for the inspection, he was very courteous and accommodating over the phone. He quickly facilitated the rescheduling of our appointment due to last minute changes and made the process seamless. The report was detailed and inline with my own observations when I did my own checks. His professionalism and level of detail allowed me to have an extra sense of security driving off the lot with my car. Thanks Toby, great job!
Toby was great, he was actually early for my appointment time. He was friendly and polite, and importantly he really knew what he was doing. He successfully replaced the starter in my Jeep and made some good suggestions. This is the first time I used "your mechanic" I was impressed, terrific service.
He was prepared & knowledgeable & besides the requested job, asked about the symptoms & suggested what I might want to consider if this part replacement didn't address the issue. He did extra steps, like cleaning the throttle body, that weren't technically required but reflected a commitment to quality work. He explained well everything I asked about & made some relevant suggestions for next steps in maintenance (not upselling, but things that truly need attention). I will definitely book Toby again (and again).
Toby showed up early, completed the work in the time scheduled, and was very courteous and professional. I would highly recommend Toby to a friend or colleague.
I had a chance to talk to him everything about my car and the problems that it might have had. He was really friendly and shared a lot of things and experience with me. I really satisfied about what he has done on my car. Thank you Toby
My car wouldn't start and I needed the starter to be replaced. Toby came out in a timely manner took a look at the my car and got straight to work. Within no time he got it up and running. To you also made a few recommendations, which I will definitely get to work on but I will be booking him for now on. Thanks Toby
Toby came to perform a pre-purchase car inspection. We made him go to the top floor of a car parking lot to inspect the car. Let me tell you, it was confusing for me to get there (it was my first time there), and it was confusing for him too (I felt bad!!). Despite of this, Toby made it there and on time. Toby was very polite and professional. His service was excellent. I left him to do his job while I went back to work (and so did the previous owner). He called the previous owner, handed him the keys, and left his report online. Toby mentioned the report could show up within 15 mins to 24 hrs. The previous owner texted me once he got the keys back. By the time I get his text message, I check the website, his report shows up online (literally minutes!!). We also chatted over the phone. Decent guy. I would definitely recommend Toby's service to anyone buying a pre-owned car, and yourmechanic.com for such an easy process. Good job guys!