by Jacob from Irving, TX 75060
Alex came out and quickly identified a vacuum leak on my Ford Expedition while I was at work. He was very professional, informative, and helpful on the phone. After I fixed the vacuum leak myself, Alex continued to make himself available via text to give me very helpful advice on a number of misfire codes that appeared after I fixed the leak. He was in no way obligated to continue advising and helping me, but kindly did so and I am tremendously grateful! Thank you, Alex. You made my day. It's such a good feeling when you get a chance to interact with a truly good human being.