What can I say, this guy knows his stuff. Needed extra work done and did not hesitate to come back to carlos. He showed me the ropes when it comes to having a car with almost 300k mile on it. This guy really knows his stuff. I won't be taking my car anywhere eles. Thank you for your hard work and teaching me more about my car!!!
Benjamin was right on time for our appointment, which I really appreciate, and did everything in about 45 minutes. He did a thorough inspection of my recently purchased Explorer and gave me peace of mind that I had an excellent car in my hands. He was very professional and submitted his report as soon as he was done working on my SUV. I asked many questions concerning the overall quality and current state of the SUV and he answered everything with a clear explanation, very good service.
Excellent Customer Service. Benjamin was on time and was very friendly and was very thorough in explaining the services rendered and recommendations for further services that are needed. I would like Benjamin to be my regular service provider.
Toby was on time and maybe a little early which I appreciated. Repair was completed BELOW initial estimate because initial the part I suspected had failed was OK. Toby, fitted some hoses and I have my windshield washers again at a VERY reasonable cost. I highly recommend Toby.
He was prepared & knowledgeable & besides the requested job, asked about the symptoms & suggested what I might want to consider if this part replacement didn't address the issue. He did extra steps, like cleaning the throttle body, that weren't technically required but reflected a commitment to quality work. He explained well everything I asked about & made some relevant suggestions for next steps in maintenance (not upselling, but things that truly need attention). I will definitely book Toby again (and again).
Mr. Birkinbine arrived early, very professional and did everything to ensure my vehicle was put together and complete. I appreciate his work and dedication to customer service. I definitely would do business again. Thank you so much.