I was very grateful when Kyle showed up. He was available to help me out when the original mechanic cancelled on me 3 hours prior to my appointment time (which I find very ironic because "yourmechanic" has a 24-hour cancellation notice requirement from their customers). But Kyle was on time and efficient, getting to the repair right away. He checked everything else and let me know I was good to go.
He was polite and informative. We were just surprised that he didn't have a tool that he could have come back with on another day to fix the problem. We thought there might be a central location where these mechanics could check out necessary tools to reprogram certain vehicle troubles...i.e. lock cylinder/ignition switch.
Andrew was extremely helpful even though there was nothing that could be done to save my car since a piston had shot out of the engine. He even offered to fix another car we had on the lot instead since he couldn't fix mine. Would definitely hire him again
Ray is a great guy! He is professional, personable and thorough. He changed out my battery and had me mobile again in less than 30 minutes. He also checked my fluid levels. I will definitely request him again. Thanks, Ray!