I've been a professional automotive technician since 2010, but was raised in a family of mechanics, so I've been around auto repair most of my life. I've worked in a variety of independent shops and auto supply stores, and am familiar with all kinds of vehicles. Customer happiness and excellent repairs are my goals in every job.
My experience with Benjamin was outstanding. He texted me about a half hour prior to our appointment to let me know he was on his way. I texted him back to give him more precise information relative to my address The on-line appointment form kept generating a city address of Garland rather than Sachse. Upon arriving promptly at my house, he quickly assessed the nature and determined the source of my oil leak. He then presented me a quote to do the repairs, the pros and cons of which I am presently considering. His candor and honesty will certainly be helpful in my decision-making. In summary. Benjamin was pleasant, courteous, knowledgeable and professional. I will definitely consider using him in the future.
Would definately recommend. Benjamin did an outstanding job. He performed the work in a timely manner and was very polite and personable. He was also very professional, you could tell right off he knew what he was doing!
Benjamin was right on time for our appointment, which I really appreciate, and did everything in about 45 minutes. He did a thorough inspection of my recently purchased Explorer and gave me peace of mind that I had an excellent car in my hands. He was very professional and submitted his report as soon as he was done working on my SUV. I asked many questions concerning the overall quality and current state of the SUV and he answered everything with a clear explanation, very good service. Thanks Bejamin!
Excellent Customer Service. Benjamin was on time and was very friendly and was very thorough in explaining the services rendered and recommendations for further services that are needed. I would like Benjamin to be my regular service provider.
Benjamin did a great job on my vehicle even though it was a difficult job. Fast and efficient with excellent customer service. I would recommend Benjamin to any of my friends and family members.
Everything went great. I received a notification confirming the appointment as well as another when he was headed my way. He showed up and assessed the problem quickly. Turns out, it was just disconnected and didn't need to be replaced. I would definitely recommend this service as well as Benjamin. Kudos!
It was a cold morning, about 20F so he was running behind from the previous job (this is normal) and customer service provided an update email and had him text me when he way on the way and when he arrived. He knew exactly what he was doing and replaced it more efficiently than what the manual says. He was patient as I had to return to O'Reilly since they gave me the wrong starter. I will definitely use his services again and yourmechanic. Great experience!
My second time using Benjamin was even better than the first! I hope to keep him as my go-to mechanic for my JK. Here's to great beginnings!
My experience with Benjamin is worthy of recognition and acknowledgement for his courtesy, his in depth knowledge of the product and his ability to quickly diagnose the mechanical issues that I was experiencing with my vehicle. He quickly pinpointed the root cause of the symptoms and provided a thorough, yet understandable explanation. He patiently answered all of my questions and provided his expertise and insight into all of the scenarios that I presented. He maintained a great deal of integrity during the initial diagnosis. Benjamin simply told me the truth, but in such a way that I felt that he was able to relate to me as an individual and where I am with my car. His counsel truly made the entire experience worthwhile. I would gladly recommend him to another consumer.
He is a good guy! but i think it is too early for me to say anything about his expertise.He looks like a true professional. He is friendly, Knowledgeable and detail oriented. I will recommend him for pre-purchase inspection. i am giving him 4 star just because he came almost an hour after scheduled time.
Fast, friendly, and knowledgeable. He knew what he was doing and I will call him again when my car breaks down again.
Benjamin not only was fast and professional, but knowledgeable as well. Happy to have had him work on my JK for our first tune up.
Totally Awesome! Very nice and explained everything perfectly. Didn't waste time and everything was fixed the way it was supposed to be fixed!
Benjamin was great. On time and work was done in record time. Benjamin was very friendly and I would use him again. Thank you.
I've used Benjamin twice for repairs I traditionally would have taken to the dealership. However, I'm totally sold on this service--and equally as important...Benjamin. I feel confident in his knowledge, integrity and quality of work.
He was great. He broke everything down and didn't sugar coat anything with me. He is a very good mechanic and knows what he is doing for sure. Thank u so much for being real n upfront with me.
Thanks a lot for going above and beyond fixing the problem and recommending another issue that me need to be taken care with my car. You were polite, friendly and professional.
Benjamin was wonderful and my experience with YourMechanic was great because of him! He was prompt, friendly, knowledgeable, and finished the job in a timely manner! Thanks to Benjamin's great work, my car is up and running again.
Benjamin was prompt, polite and very professional. I am very happy with the service and highly recommend. Will let all my friends and family know about this great service. I am not going to a dealer or a mechanic shop, but will be checking in to YourMechanic, as I am impressed with the service and results with my first appointment.
Benjamin was friendly, showed up on time and ready to work. He was very polite and great at answering questions I had. He explained everything he was fixing and very careful about the entire process. I will definately request his services again.
Benjamin was very efficient and professional in taking of the handle replacement on my car. He took the time to look at other maintenance issues that I need to address and even got the quote for me. I will be asking for Benjamin for future car repairs and maintenance.
Benjamin was prompt and very professional. His work was excellent. He did my bake job as if it was his own. Great job I will definitely use him again!!!!
Benjamin did an excellent job. He was very polite and professional; arrived right on time, knew exactly what to look for, and got me back on the road with no problems. Couldn't have asked for better service, would highly recommend!
Benjamin is professional and timely. When approached by my companies security, he was polite never lost his cool. I informed them I had someone coming but there was a shift change. Anyway, he completed the job in far less time than auto shop would have. When you add that to the convenience of the office visit, and the high level of service this is AWESOME!
What a great service. ..the convenience of having a mobile service with a trusted LOCAL business is what makes America Strong and our community wealthy I wI'll always reach out to my mobile hands first Because I trust them and they respect me as a female customer Thanks Benjamin with the coolest last name
Benjamin is very professional, friendly and punctual. He always have a big smile on his face. He serviced our cars several times and precisely pinpointed all problems with a very fast and reasonable rate. I would use his services again for sure and highly recommend to anybody reading this review. Thank you Benjamin.
Benjamin was on time and had everything he needed to do the job in my drive way, radiator replacement with upper and lower hoses. He also helped me diagnose a problem with my AC that I thought I knew what was going on but he showed me what the real problem was. I really enjoyed talking with him as he worked, polite and friendly.
Benjamin was very professional and polite. He very quickly assessed the needed repairs, and ordered the ports. I would recommend him any time.
Benjamin did great service. He arrived on time and answered all the questions that I had even those that weren't related to the CV Axle replacement. He was prompt and very helpful. I'd definitely recommend him.
Benjamin was wonderful! Prompt and very professional, and he took time to carefully explain the details of our pre-purchase inspection. Well worth the money to have our new SUV checked out so we had full peace of mind and bought it today! Thanks very much Benjamin! You're awesome!