It was a cold morning, about 20F so he was running behind from the previous job (this is normal) and customer service provided an update email and had him text me when he way on the way and when he arrived. He knew exactly what he was doing and replaced it more efficiently than what the manual says. He was patient as I had to return to O'Reilly since they gave me the wrong starter. I will definitely use his services again and yourmechanic. Great experience!
Benjamin was wonderful! Prompt and very professional, and he took time to carefully explain the details of our pre-purchase inspection. Well worth the money to have our new SUV checked out so we had full peace of mind and bought it today! Thanks very much Benjamin! You're awesome!