Kyle was professional and quick, and I appreciated the information he provided on the issue with my car. Although he did call to let me know his previous appointment ran late, he stated his ETA would be 20 minutes but ended up being an hour. My 10:00 appointment time ended up starting well after 11.
There was an unfortunate parts mix-up (which I didn't think would happen booking a week in advance) that caused my appointment to end up starting four hours later than scheduled, which caused some disturbance to the rest of my day- but the work was top notch, faster than estimated, far cheaper than any shop in town, and done with friendly professionalism. Will absolutely book with Kyle again.
I couldn't be more happy with Richard! First he arrived early to my appointment and finished early. He broke everything down into terms that I could understand. He also told me about another problem he spotted with my brakes. He gave me the confidence to be able to drive my truck with no worries at this time. He let me know that I didn't have to rush into having things fixed "at this particular moment" but also told me of the things that needed to be addressed. I will definitely use him again. Thanks so much Richard!! A BIG asset to your company!