First and foremost Alex took my appointment last minute because another mechanic was ill. From the start he called me and updated me on his every move. He informed me of his dispatch to the appointment, when he arrived, and when he was complete. He called me with the findings and explained everything. He was knowledgeable about the make and model. I will utilize this service again and I will request Alex.
Alex is experienced and honest. He is knowledgeable about Volkswagen and repaired my car quickly and gave me great tips on further maintenance. This was not only a repair service but also like taking a free course on mechanics about my Jetta. This is an awesome experience I would never get if I have my car repair somewhere in a corner garage!