by Lydia from Columbia, SC 29201
Showed up over an hour late and didn't call to let me know his new ETA. Didn't apologize for being late once he arrived. I tried to make pleasant small talk and he was not at all receptive. With that said he got my battery replaced and my car running in decent time. Was on a phone call in his car for 10 minutes. Did not apologize for being on the phone for so long during my service call, even though I let him know when he arrived that I would need to leave at a certain time for another appointment. He was more talkative after his phone call, but left me with only 7 minutes to get ready for my next appointment. Only took one star off because I don't rate for bedside manner.....he did the job well, I just wish he would have been more punctual and respectful of my time constraints caused by his lateness. I see he had mostly great reviews before me, maybe he was just having a bad day??