by Jamar from Ashland City, TN 37015
The scheduling process was efficient through the website. But dealing with Ronnie directly made all the difference. He was very thorough in both the examination of my vehicle and in explaining his findings. He did not just focus on my current issue (starter malfunction) but advised me on how to prevent other issues from occurring. Even when the problem did not seem apparent (due to starter's off/on intermittent functionality) he still stayed, probed and kept me in the loop with his progress. The bonus was his willingness to engage personally and speak to my level of understanding. We had a budget and I would've paid all of it for his services. However, without his knowing that, he was able to come in under our budget. All of this was within two visits and a few communications in-between, so I am confident in all the aforementioned being true and anyone else that gets Ronnie will surely verify the same. NOTE: I'd prefer not switch mechanics if I should use this service again. Thank you Ronnie!