Skip the auto shop - Our mechanics make house calls

Q: When moving the shifter in reverse, it won't engage

asked by on

When the shifter is moved to reverse position, it won’t engage. I have seen in forums that this is a common problem with this make/model, but never found any solutions. I keep having to push my car backwards when needing it to go in reverse. I was told that the problem might be the shift motor, but not sure. Can you tell me what is causing this problem?

Yes, your description is that of a common problem. The issue usually results from a clutch being out of adjustment. The adjustment that you likely need is known as the clutch actuator adjustment.

To adjust the clutch, the technician must loosen the three bolts from the clutch actuator. Do not remove them just loosen them. The mounting surface is slotted and all you have to do usually is move the clutch actuator about one-eighth of an inch toward the driver’s side of the vehicle and tighten down the actuator.

This is a common procedure performed on many smart cars and it is the number one fix for the issues you are describing. If you decide to get this fixed, a professional technician, such as YourMechanic, will easily be able to perform this clutch adjustment.

Was this answer helpful?

Need advice from certified mechanic? Get help now!

Over 1000 mechanics are ready to answer your question.
The statements expressed above are only for informational purposes and should be independently verified. Please see our terms of service for more details

Get an instant quote for your car

Our certified mechanics come to you ・Backed by 12-month, 12,000-mile guarantee・Fair and transparent pricing

Get a quote

What others are asking

Q: Gas pedal unresponsive, then suddenly jerks the car forward - 2015 Nissan Rogue

Hello. The new electronic throttle systems are very sensitive to a driver using two feet to drive and if you are still touching the brakes and trying to accelerate it will not let you. This programming is due to all...

Q: Car won't shift out of Park

When you have broken parts in a shifter assembly, usually your best option is to find a good used one. The dealer is the only place to get new parts of this type and they are all individual. You can...

Q: Engine light came on and the gas cap is stuck

Hello. Your particular vehicle has what is known as the smart pin which will lock the gas when the vehicle itself is locked. If you unlock the vehicle with the key fob, the pin should disengage and you will be...

Related articles

How Long Does a Heater Control Valve Last?
Keeping the right amount of coolant in a car is essential in keeping the engine at the right temperature. Failing to have the right amount of coolant or even bad elements...
P0240 OBD-II Trouble Code: Turbocharger Boost Sensor B Circuit Range/Performance
P0240 code definition Turbocharger Boost Sensor B Circuit Range/Performance What the P0240 code means P0240 is an OBD-II generic code triggered when the Engine Control Module (ECM) detects the intake boost...
How Much Does a Mechanic Make in Vermont?
Automotive technician jobs in Vermont have an average mechanic salary of $37k, with some mechanics earning a salary of $53k.