Q: Transmission not performing well at all

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Last year I went out and bought the new Jeep Cherokee. I got a 2014 model and I was pretty happy with it for the first 12,000 miles or so. The out of nowhere is feels like the transmission isn’t connecting the engine to the wheels, if that makes any sense. It is an automatic and once I am at highway speed the accelerator would be way less effective. What would cause this normally, or is this car a lemon for sure?

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