Q: Why is the window lock light stuck on in my 2015 Mercedes CLA250 keeping my windows from rolling up

asked by on

I have a 2015 Mercedes-Benz CLA250 the window lock is engaged with the red light on and I cannot shut it off the rear passenger window is all the way down and will not go back up with any of the controls

My car has 24000 miles.
My car has an automatic transmission.

This is typically caused by a programming issue in the control module for the windows. Most of the time the module just needs to be reprogrammed by the dealer. In some cases this can be caused by debris if some water or something else got spilled into the switch. If not then it needs to be programmed. You should take it to the dealer as this should still be under warranty.

Was this answer helpful?
The statements expressed above are only for informational purposes and should be independently verified. Please see our terms of service for more details
  1. Home
  2. Questions
  3. Why is the window lock light stuck on in my 2015 Mercedes CLA250 keeping my windows from rolling up

Get an instant quote for your car

Our certified mechanics come to you ・Backed by 12-month, 12,000-mile guarantee・Fair and transparent pricing

Get a quote

What others are asking

Q: Car takes multiple tries to start when cold. Fine when warm. New battery. DLR says check valve on fuel pump assembly. Needs entire assembly?

The fuel pump has a small check valve the is suppose to keep fuel pressure up to the fuel injectors after you shut off the engine. The check valve is an integral part of the fuel pump assembly. The way...

Q: How does the rear power window switch work?

If you have a sedan, then you have power windows all the way around (coupes only have power windows in the front – the rear windows cannot be rolled up or down). The rear window switch in the Altima is...

Q: Glove box stuck closed.

I would take that car to the dealer and have them open the glove box. Whatever you do do not force it because it can damage the glove box and may cost around $600. It is common that the manual...

Related articles

How Do Power Car Windows Increase Passenger Safety?
Power windows are responsible for approximately 2,000 emergency room visits every year. When a power window closes, it exerts enough force to bruise or break bones, crush fingers, or restrict an airway. Though...
Rules of the Road For Iowa Drivers
Driving on the roads requires knowledge of the rules, many of which are based on common sense and courtesy. However, even though you know the rules in...
What are the Car Pool Rules in Hawaii?
Hawaii is widely regarded as a land of vacation and relaxation, and as such, its scenic roads and routes are far better known than the state’s freeways. But, as with all...