Skip the auto shop - Our mechanics make house calls

Q: The CD will not eject a disk.

asked by on

The CD holds six CD's. When I push the eject button I can hear the motor run but no disc is ejected. I hesitate to remove the disk player. Tried to insert a thin metal strip with two sided tape in the hopes that I could fish out the disk that is jammed this would do the job.. My problem is the CD door is closed and hesitate to put a lot of pressure in an attempt to open the door for fear of damage same. Am I right about that? Since I hear the motor run to eject a disk but no disk is ejected I assume on of the disk is jammed. Am I right about that? May I thank you in advance for your help. Sincerely Joe Gage

My car has 94000 miles.
My car has an automatic transmission.

Hi Joe. This is a concern I’ve experienced on multiple Lexus and Toyota vehicles and, yes, this inserting a tool into the cd door will damage the unit. What sounds like has happened is that the internal eject mechanism has a worn or loosened gear that is not allowing the cd to be ejected. If you want to retrieve the cd, you will need to remove the unit and disassemble it; this will void any credit toward a core should you replace the unit. The radio is not built by Lexus or Toyota, but there are replacements available via the dealer at a lower cost than new. However, what is the value of the cd to you? If you replace the unit with a remanufactured unit available via the dealership, they can submit your mailing address for the maker to send your cd back to you. You could also opt to replace the cd with a new one and replace the faulty unit with a comparable aftermarket unit. Your Mechanic has technicians available to assist you with a radio inspection and provide you with an estimate and alternatives.

Was this answer helpful?

Need advice from certified mechanic? Get help now!

Over 1000 mechanics are ready to answer your question.
The statements expressed above are only for informational purposes and should be independently verified. Please see our terms of service for more details

Ask a Mechanic
(100% Free)

Have a car question? Get free advice from our top-rated mechanics.

Ask A Mechanic
Over 10,000 questions answered!

Get an instant quote for your car

Our certified mechanics come to you ・Backed by 12-month, 12,000-mile guarantee・Fair and transparent pricing

Get a quote

What others are asking

Q: Car won't start after i changed both knock sensors and harnesses.

You can try to see if there are other codes stored in the computer. Usually, the connectors are different so you can't mix them up but that may be a possibility. If there are no new codes, make sure there...

Q: drone sound only when turning the wheel to change lane or exit ramp (on any/all road surfaces)

Hi there. It sounds like there could be a rear wheel bearing causing the drone. Has anyone checked the rear wheel bearings? They may have gone overlooked due to the front wheel bearings; it does happen. I suggest having a...

Q: Check engine light

Hello there, thanks for writing in. A failing coolant temperature sensor can have some subtle symptoms on your 2004 Toyota Camry. The coolant temperature sensor sends the signal to the coolant temp gauge, if the gauge reads wrong than the...

Related articles

How Long Does a Heater Control Valve Last?
Keeping the right amount of coolant in a car is essential in keeping the engine at the right temperature. Failing to have the right amount of coolant or even bad elements...
How Much Does a Mechanic Make in Vermont?
Automotive technician jobs in Vermont have an average mechanic salary of $37k, with some mechanics earning a salary of $53k.
P2103 OBD-II Trouble Code: Throttle Actuator Control Motor Circuit High
P2103 means there is a fault with the throttle actuator control motor circuit, likely due to a defective electrical component or part.