No start, no crank

asked by on

My car will not even crank. I have tested the starter and it's getting power but the ignition wire to the top is not getting power when the key is in the crank position.
I have replaced the neutral safety switch, the ignition switch and the actuator pin. I can jump the starter by jumping the 10 and 11 pin in the starter relay in the fuse box.

What else could be wrong?

My car has 138000 miles.
My car has an automatic transmission.

Check to see if there are any stored diagnostic trouble codes. Be sure you have a fully, 100% charged battery that passes a load test. Confirm that the engine immobilizer system (security system) is not activated thus preventing the car from starting. If the immobilizer system is on, you may see a security warning light. If the warning light is on, to temporarily override the immobilizer system, see these instructions. If there is no starter motor operation at all, that is if there is no starter operation with the key held in the "start" position, the procedure is to test for power AND voltage drops to the starter motor/solenoid. If there is no power, OR a large voltage drop is measured in the circuit, then the electrical circuit supplying the motor has a fault but the exact location of the fault cannot be determined until the entire circuit is traced. That circuit begins at the battery and includes grounds, wiring (some of which is very heavy cabling), fuses (and possibly fusible links), relays, the ignition switch, neutral start switch, and terminations. Keep in mind, the issue could be due to a voltage drop and not necessarily a clean wire break or an open. Regardless of the underlying cause, if you request a no start diagnostic the responding certified mechanic will get the problem diagnosed and repaired for you promptly. Please let us know if you have further concerns or questions as we are always here to help you.

Was this answer helpful?
The statements expressed above are only for informational purposes and should be independently verified. Please see our terms of service for more details

Get an instant quote for your car

Our certified mechanics come to you ・Backed by 12-month, 12,000-mile guarantee・Fair and transparent pricing

Get a quote

What others are asking

Everything works but it won't crank

If the motor just stopped out of nowhere, this may suggest many different possibilities such as a loss of spark or a fuel delivery problem. If the motor does not crank, this may suggest an issue related to the starter...

lower ball joint broke in half

To give you a usable answer, we (and possibly a lab) would have to have the failed part in hand to determine the failure mode. The problem is there are quite a few disparate causes for a failure of the...

OBD-II failed for smog check

Unfortunately without more information as to why your Toyota Corolla did not pass the emissions test, it is difficult to determine the cause for the failed smog check. Provided that the ODB2 port itself has power and is allowing the...

Related articles

How Long Does a Distributor O Ring Last?
The distributor is part of the ignition system in your vehicle and its purpose is to route high voltage from the ignition coil to the spark plug. The spark plug then...
P2428 OBD-II Trouble Code: Exhaust Gas Temperature Too High Bank 1
P2428 code definition A P2428 trouble code signifies that the PCM has detected a problem in the exhaust gas temperature sensor circuit in bank 1, which subsequently contains the number one...
How Much Does a Mechanic Make in Vermont?
Automotive technician jobs in Vermont have an average mechanic salary of $37k, with some mechanics earning a salary of $53k.